Jira

Using Service Desk On Demand with public signup and the email channel enabled. Does a customer need to create an account before they can create a request by email? Thanks. 

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk

So I have setup confluence on one server and JIRA on a different server. I followed the guide here: https://confluence.atlassian.com/display/DOC/Using+Apache+with+mod_proxy To get conf...

• Question
• jira
• jira-administration

I would like to ask a couple of questions related to LDAP in Jira We can retrieve LDAP user accounts including all attributes.  But we can't retrieve/search LDAP groups.  How ca...

• Question
• jira-administration
• jira-software

There is an already existing feature of downloading all attachments which is very helpful. What I'd like to have is the possibility to download several manually selected attachments zipped altogethe...

• Question
• jira

This new implementation that defaults to "Expanded" really sucks! Every time I collapse the list so that I only see the team members names, I approve their individual time-sheet and then the list is ...

• Question
• jira
• jira-administration
• tempo

I've successfully added the validator and the transition is blocked when I check to see that four custom fields are not yet set (good).  But the transition is blocked without any message to the ...

• Question
• addon-com.googlecode.jira-suite-utilities
• cloud
• jira
• jira-cloud

Hello, We need advice to setup an efficient way to manage the relationships between our libraries and projects. Let me give you an example. Say we have two libraries, Lib A and Lib B, each with its ...

• Question
• jira
• jira-administration

After upgrading to the latest Zephyr for JIRA version we select a version ex '2.4.11' and we the only test cycle options are ad hoc. However if we browse to the project and select test cycle then we ...

• Question
• jira
• zephyr

Hi, We have configured JEMH based on email ids to create issues and update comments. When we send a mail to project specific mail id either to create issue or to update the comment it works fine. Bu...

• Question
• jira

Hello, We develop a confluence page to create JIRA issue, so we would like to block user to create issues directly from JIRA, only allow them to use confluence page, is there any way to do it? Thank...

• Question
• jira

My problem is: I want that a custom field "percentage of progress" is editable only when a issue is in Executon status. In all other statuses that field must only be visible, but not modifiable. Ho...

• Question
• jira
• jira-administration

• Question
• cloud
• jira
• jira-cloud

Hi All, we have Development,production JIRA version 5.2 we have plane to migrate Dev JIRA to 6.2 version.After migrating 6.2 version.we would take production 5.2 database backup to Dev&nb...

• Question
• jira
• jira-administration

Hello, i have a problem and dont know what to do. I am using JIRA 5.2 as evaluation Version to learn, how JIRA works. My problem is as follows: I have created 4 Projects and each of dem have th...

• Question
• jira
• jira-administration

Hi, Facing the below problems User trying to login from his machine to comment on a issue,and while clicking on Add he is getting the error below in the screenshot. Also,the user is facing the sa...

• Question
• jira

How do I remove this as the default subfilter on project creation?  Work Sub-Filter: fixVersion in unreleasedVersions() OR fixVersion is EMPTYRemove Subfilter.png

• Question
• jira
• jira-administration

• Question
• jira-administration
• jira-software

The following problem: One issue in one Agile Board. Cloned and moved to another project and Board. It still includes the information from both Sprints. How can I remove the obsolete informati...

• Question
• agile
• jira
• sprint

I am about to chage a workflow within an active workflow scheme. I have deleted two statusses in the new workflow. There are no tickets that have the deleted statusses. When I attempt to publish I am...

• Question
• cloud
• jira
• jira-cloud

Hi Everyone, JIRA users in our organization use 'clone' functionality. In one of our projects we have two Vertygo SLA fields. Values for these fields are calculated based on another date-time field...

• Question
• jira
• jira-administration

I have two projects using different workflows / schemes. I updated the initial status on project 1, however it also updated the initial status on project 2. Is it possible to have two differently n...

• Question
• administration
• cloud
• jira
• jira-cloud

Hi, I would like to disable comments for specific project role in group of issues in specific WF status. I found I have to define something like that : "jira.permission.comment.projectrole=10200" a...

• Question
• jira

Some custom fields were deleted in JIRA but there were still in the behaviour-plugin. At the beginning, the behaviour was mapped to all issue types. If the behaviour mapping is changed, the indexing ...

• Question
• behaviours
• jira
• jira-administration

Having a Administrator rights, I am looking to change / edit email of a project lead. Have a confluence / wiki form  that get submitted into jira project. In jira I wanted to edit email o...

• Question
• jira
• jira-administration

• Question
• jira
• process
• workflow