Jira

Is there a way to update a custom field with a timestamp only if that custom field is empty? I'm using On Demand, so I can't use a script runner, as far as I know.

• Question
• cloud
• jira
• jira-cloud

After update from Jira 5.1 to 6.1.6 whenever I try to edit a workflow, at the screen where i am suposed to see the workflow graphic I get an error. i dont have any other errors on my log (miracle!...

• Question
• jira
• jira-administration

Having read a number of threads it is not clear to me that this is possible for paranoid DR. All questions below are about OnDemand-to-OnDemand, that is: 1. Can I completely export everything i...

• Question
• jira-software
• cloud
• export
• import
• restore

Is there a way to leverage AD profile information to route emails to a specific help desk using JEMH? For example, my AD attribute says my location is Texas. I send an email to help@help dot com a...

• Question
• addon-com.javahollic.jira.jemh-ui
• jemh
• jira

During the week it would be nice to see the remaining time in the to do bubble vs the original estimate. Is there a custom field I need to create and apply?

• Question
• jira-software

I re-configured the default landing page called 'Media Sales'. However, when people log in, the have to go to the Application Navigator and click "DaddyNet" (in image below) in order to see the Media...

• Question
• application-link

Is there a limit to the number of comments that can be added to an issue?

• Question
• jira

So we've found the reporting in Jira to be really incredible, there's a lot of great stuff we can do with it. What we want to do right now though is find a way to periodcally email a given report to ...

• Question
• jira
• jira-administration

Hello, My company just started using Jira and I have the Jira 3.01 iphone app from a previous job. I changed my credentials and URL to my user name and new company URL but I am not able to log in ...

• Question
• ios
• login

I'm unable to edit the priority of a task from the view issue page. Normally it has the pencil icon to modify. Anyone know what permission that is?

• Question
• cloud
• jira
• jira-cloud

Hi, Can I ask if JIRA 6.2 will work fine with Oracle 12c? Or which version of JIRA will support Oracle 12c? Thank you, M.

• Question
• jira
• jira-administration
• oracle

How do I share my dashboard in JIRA?

• Question
• jira

Hello, I found another problem while working with JIRA Agile. I have set up my project in the way that anonymous users can create issues, place comments and can view my project. They are also able ...

• Question
• jira-administration
• jira-software

I two different ondemand instances, i want to migrate all data(projects,issues,users etc) of old instance to new instance.Please provide some guidance to complete migration.

• Question
• copy
• jira
• project

Hi All, we have a v4.1.2 JIRA and in IE10 the gadgets don't loading. Could you please help what is it behind it? Or anything settings to change in IE10? In FF everything is flawless. I appr...

• Question
• jira
• jira-administration

Hi there, Is it possible to re assign issues from the Customer Portal screen on Service Desk? I can't work out how to do this. Scenario 1. A customer raises a Service Desk request throu...

• Question
• jira
• jira-service-desk

I am running a script as a post function on a transition. This script tries to inject an instance of ApplicationProperties. The code is: import com.atlassian.jira.config.properties.ApplicationP...

• Question
• jira
• scriptrunner

How to add validator or condition on my jira Workflow using script runner plugin to prevent reporters to perform a transition. Currently Im using JRA 6.2.7 , My script is , currentUser != iss...

• Question
• jira
• jira-administration

How can I copy an attachment from ServiceNow into JIRA issue with javascript? Thanks, Henry

• Question
• jira

How you modify or edit an email alert that was setup by an individual? I am getting flooded by emails and I'd like to either modify the alert or cancel it. I set it up. The Administrator didn't.

• Question
• jira-software

Hello, Every transition in my workflow can go a state called "sleep". But we also have a date filed called wake up date for setting up a timer to bring the case into what it was. How could I a...

• Question
• jira
• jira-administration

I want to know all ways to do it :) nb: Google Apps with several domains, not one domain.

• Question
• app
• google

We want to add an external client to a project in Jira. I've been through a number of support posts and nothing seems to make sense. Is there no feature to just add a single person to a project wit...

• Question
• jira-software

We are testing JIRA 6.2.7. If Java scripts is placed in the CustomField of Type User (in field config scheme), script does not work. But if same script is placed in any other Field Type, script...

• Question
• javascript
• jira

Hi Team, I am upgarding our Jira 5.1.5 instance to 6.2.5. I am following the following process to upgrade Jira: 1) Created a seperate home and instlallation directory for New Jira. ...

• Question
• jira
• jira-administration