There's a gadget out there, Average Time in Status, which pulls in your filter's issues and tracks historical status duration by dates for X and historical duration for Y. I'm looking for a way ...
Hello, in JIRA i have linked the bamboo server through the application links, exactly like Confluence and Stash. But in the configuration in "Add-Ons > Build > Bamboo" JIRA shows me, that ...
Is it possible to write a query that pulls up only issues that have exactly the specified option in their multi-select field? I have a field, let's call it Color. It's populated with Red, Green, and...
It throws error javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find ...
I have workflow event where issue moves to next status however when user does below steps it remains same - Update assignee and do not click "correct" tick mark button Directly click workflow butto...
groovy script to block issue transition if linked issues are not in closed status and not epics
For example, instead of https://<domain>.atlassian.net/servicedesk/customer/portal/2 can we make it something like https://<domain>.atlassian.net/servicedesk/customer/portal/<p...
We may be required to have the database used by JIRA encrypted. Is this supported by JIRA out of the box? If not, is there a plugin that can handle encryption and decryption of the data?
I have encountered a situation which is quiet novel in my 5 years of experience with JIRA. I am now working in a JIRA instance where there is only one Giant Project, all issues are created in that pr...
We have a few bots that their actions on some of our automated process are clogging up the activity stream with noise. I need a way to hide them from the feed.
This one I can't figure out! I have created a workflow based on the "classic default workflow". I have removed and added a couple of statusses and changed some of the transitions. The weird thing is,...
Using JIRA Service Desk On Demand. Is it possible to transition an issue after a certain time period? For example if the issue has been in "Waiting For Customer" for 48 hours, can we automatical...
Hi Is the Creation of issues using email handler supported in On Demand? I did see that the online help documentation is related to JIRA server - but I am uncertain if it is s...
Morning, I was asked to create something to provide sso capability to JIRA. We presently use version 6.2.2. I found some code and updated/modified to get it to work with 6.2.2.&n...
Hello to all, in JIRA 6.3.6 (WAR, Linux) there are some bundled plugins, that are not necessary in our company. Here are they: Bitbucket Importer Plugin for JIM JIRA GitHub Issue Importer JIR...
A project would like to change field attributes based on the status of the issue. In one state they would like a field optional, another state they want it required, and even in another state t...
I am upgrading from JIRA 6.0.7 to 6.3 (latest). We are following the procedures in the Upgrading with a Fallback Method instructions (new JIRA server which we will cut over to). The new version of JI...
Hi all, We have 5 development teams and each of them have their boards set up for tracking their stories. I was wondering if it's possible to set up a mail notification system for each time there's ...
Hello, In one of my projects in the scrum board - Work Mode I can see the field "Remaining" which is the field for remaining time estimate - in the header of the Issue Details View. When I s...
We are currently using JIRA Agile to plan our sprints. We are now looking into JIRA Portfolio. It looks interesting, but I cannot see whether there is any relation between the sprints it schedules an...
Adding a customer to a service desk does a few things wrong in our case: User is added to Confluence, affecting it's license (Confluence is using JIRA for users) An invite is sent to the customer ...
Hi I am trying to use the built in cloning of an issue script that comes with the script runner service to create a process that will do the following: "Upon the closure of a Priority 1, clone that...
Good day! It so happened that the person who has administered the JIRA is gone from our company, but did not tell us your login and password for the JIRA. Please elaborate as much as possible to ...
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