Jira

Hi, we're trying to update the credit card which we use for paying the bill for our Jira account, but I'm checking with a colleague with Org Admin profile and we can't find the option in the Billing ...

• Question
• cloud
• jira
• jira-cloud

I use JIRA subtasks to track action items.  I create a user story, then create subtasks in that user story for every action/deliverable. I would like to extract those actions and their status i...

• Question
• cloud
• jira
• jira-cloud

Hey guys!! Can anyone provide some guidance as to how I may be able to clone comments along with my stories? I cloned a story, however the comments were not cloned. Does Jira provide this capability...

• Question
• cloud
• jira
• jira-cloud

I recently changed jobs and thus cannot log in to the account where I had built up a ton of accomplishments, badges, etc. Is there a way to recapture my progress without accessing the old company's S...

• Question
• atlassian-accounts
• data-center
• jira
• jira-data-center
• not-applicable

Hi,   We've got an assets schema to track customer organisations, locations and floors, due to having a wide range of customers using the service desk from multiple locations.   &nb...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

I am creating Automation checklists for created tickets. In the checklist, I would like to add a line item that does not require a checkbox.  Does anyone know if this is possible? Thank you fo...

• Question
• cloud
• jira
• jira-cloud

I have used many tools to run SCRUM Projects in last 20 years.  In JIRA I Use Sub Tasks assign multiple people (QA/ Dev/Tech Writer) working to the User Story, Is this recommended way of doing&n...

• Question
• cloud
• jira
• jira-cloud

Hi Team, I'm queries to use the "Run Automation Test" option in the Jira application. I have tried the option and executed one test case unfortunately, a few of the expected test results vanished af...

• Question
• cloud
• jira
• jira-cloud

I need to enter a support ticket to configure SSO for a new platform we just purchased called 6Sense.  I do not have access to Jira to enter a support ticket.  What is the process to get ac...

• Question
• atlassian-accounts
• cloud
• jira
• jira-cloud
• not-applicable

  i am not able to try jira after adding website name i am getting error i have tried 3-4 times, i am seeing error as 'something wrong  happened at our end ' and the issue id is  &nb...

• Question
• cloud
• jira
• jira-cloud

  Good morning ! Recently, our infrastructure domain has had 2 request portals for a fire protection part (Pi), and an access control part (SALTO). Having a very specific collaboration between...

• Question
• cloud
• jira
• jira-cloud

Hello All,   Can anyone help me from where I can enable JIRA plugin for MS Co-Pilot on my cloud instance

• Question
• cloud
• jira
• jira-cloud

  I have created xray test cases in an issue. Their number is ascending, but they are being displayed in descending order in the issue. Is there any way to change them to ascending order?

• Question
• cloud
• jira
• jira-cloud

I have some issues in sending email to the customer. We wanted to send an email if the reporter(Comment) is not responding more than 3 days as a comment.  So If there is no comment updated. ...

• Question
• automation
• cloud
• jira
• jira-service-management
• jira-service-management-cloud

Hi Thanks for your support How can we prevent a user not to move to Resolved statues unless and until all PRs are merged? Please help to implement the same in Jira.

• Question
• jira
• jira-server
• server

Hey,  so i have a question about how to best implement something. we have created a company managed board in which there are a total of 4 boards. the plan is that it will only have one active s...

• Question
• cloud
• jira
• jira-cloud

Atlassian is replacing the current external system import on July 31. I just tried using it and it is awful. I'm focusing on the CSV import as we are importing from a couple very old ticketing system...

• Question
• cloud
• jira
• jira-cloud

Hi Jira experts, When I export our Jira-board to excel I seemingly don't get the 'Time in Source Status' as a seperate column and the actual data itself.  E.g. I want to be able to see how lon...

• Question
• data-center
• jira
• jira-data-center

I know I can export in JSON. But I do not want the contents of the rules. I just want to export the tabular view of the rule names, owners, scopes etc.

• Question
• cloud
• cloud-automation
• jira
• jira-cloud

I want to create a field which can be edited by only specified user. Everyone should be able to see this field, but only people with specific roles, for example, Jira admins, should have the permissi...

• Question
• data-center
• jira
• jira-data-center

  What is the Jira configuration so that the external client can create Bugs associated with Requirements? Currently, as an Admin, I can create a Bug linked to a Requirement, but when extern...

• Question
• cloud
• jira
• jira-cloud
• team-managed

Requirement: A report shall be generated that displays the Task1 and Task2   status of an asset by applying Arm as filter For example I have 2 issue types (Task1, Task2) and The Task2 tick...

• Question
• cloud
• jira
• jira-cloud

  Hi everyone, I guess Jira updated the issue view. Now, all the buttons I had are grouped under these two drop-downs. Can I bring back the "Create Child Issues/Subtask" button to the top p...

• Question
• cloud
• jira
• jira-cloud

Hi all, We have recently started to use Test Case versioning available through Xray Enterprise. What we would like to do is create a new version of a Test whenever the linked Requirement is moved t...

• Question
• addon-com.xpandit.plugins.xray
• data-center
• enterprise
• jira
• jira-data-center
• +5 more tags...

I am trying to do what I thought would be simple enough but I have hit a wall. When an issue is transitioned (got this), I want to ADD the earliestUnreleasedVersion() to the fixVersion field. All I...

• Question
• cloud
• jira
• jira-cloud