Hello out there When I move Issues from a Jira project of the type “Team managed software project” to a project of the type “Company managed software project”, information from the issues is lost be...
I have a board on a Team Managed project that groups swimlanes by Epics. Up until very recently it was possible to change the order these swimlanes appeared by dragging the Epics around in the Epics...
I am unable to receive 8 digit verification code to my mail box to login and access JIRA. I've checked across all folders including Junk, but of no use. Could some from the support please che...
Hey there 👋 We have a Story Ticket with "Developer" field (Type: User Picker (single user)) in our Build Tab. Is it possible to: 1. Automatically fill this field when the status changes to...
Hi, We need to integrate Jira and Azure DevOps. The requirement is whatever changes are being made in Jira, including all the existing and new issues, should be reflecting in ADO end as well, i.e. ...
Power BI team wants to make some reports by using Jira cloud data for that it would require to integrate Jira cloud with power BI. Can you please suggest what is the best method to integrate Jir...
I have a total of 10 Epics that need to appear on my timeline view. Currently 9 of them are showing; however, one is not. The filter being used is pulling Epic Name, and I verified that the Epic name...
...yntax in Jira Cloud ? Confluence macro : {status:colour=Green|title=On track|subtle=true} What is the similar macro in Jira cloud ?
This week we migrated an org to another org, and we had a problem in the User Picker (multiple users) fields, where service team permission users can't select anyone. Administrators, on the o...
Hi! It's possible to sync form fields and/or Jira custom fields with a database or api? Our user base is growing fast and with it, we're creating a lot of select fields that will have to be updat...
Hi, I want to give permission to create new projects only to certain users among the Jira users in the company. How can I make this authorization?
Hello Atlassian Community, I am currently working with the Jira Cloud REST API, specifically the GET /rest/api/3/statuses endpoint documented here. My objective is to retrieve the status ...
Hello, My direct report has all required accesses to Jira and to the project but once he try to login to JIRA, he cannot see the project on which he is assigned. He sees only "Welcome to GTS Help Ce...
Hallo, Our jira admin is out. We now need to grant somebody access to a project. This user is already created within our jira but does not have access to that specific project. Is there anyway to...
Hi there, We've recently started working with sprints in our Jira environment. However, we've not been able to get any value out of the reports available such as the Burnup report, as no issues are ...
Hi everyone, I want to have a report where I can see how many tickets were created in the last x-days, e.g. in the last 30 days/ last 60 days etc.
Any ideas how a software team could use Jira to manage software Release support activities on Sprint board? We currently use create this Software Release Support as an user story and add a sub-task(e...
Dear customer support, We had a problem concerning payment. We chose payment method by invoice #IN-001-678-308 and now we need to change by credit card. We have already wrote about it by email, but ...
hello, We use Jira in our corporate company and logins are only through LDAP. The permissions of our projects are assigned to the “jira-software-user” group by default. However, we cr...
Hello, For company-managed software projects, you cannot paste images in the description like you can for team-managed software projects? Any thoughts? Examples below: Team-managed sof...
I'd like team members to be able to assign fix versions themselves to keep releases up-to-date as they work. Where in the project permission settings can I enable this?
Hi all I see that the "Entity Property Tool for Jira" add on by Atlassian updated on Dec 1st 2023 to show the entity properties for all users - is it possible to have this reverted...
Hi all, I'm making an automation that would change a report from a general mailing system to a ticket assigned to the user who used said system. the ticket is created, and contains the text in di...
Hi All , We have few queries regarding connect.json, we use connect.json in our code package to trigger some code deployed in azure webapps whenever any realtime events happen in Jir...
Ever since turning on and then turning off Compass Components I get a Create Issue pop-up modal (whereas I never used to and don't want to) when creating from the +Create Issue action at the ...
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