Jira

I upgraded JIRA Software from JIRA 6.4. After creating board, the error message is shown when I go to the board.

• Question
• jira
• jira-administration
• jira-software
• migration

Hi. I'd like to upgrade my actual "51-100 users" JIRA 6.x license to a "16-25 agents" JIRA Service desk license. Do I need to buy a new 6500 $ Service desk license and throw away my previous JIRA lic...

• Question
• jira
• jira-service-desk

If I have same of filds how could I hide a field from specyfic project ?

• Question
• jira
• jira-core

Hello Team, I'm JIRA administrator in our project and we're using 4.0.1 version. Is there any way to get final login date of each user? There's the table named "WORKLOG" but there's no "access dat...

• Question
• jira
• jira-administration
• jira-core

I have two servers runs two JIRA instances. A is in using, B is for backup. I set the JIRA auto backup to zip files to server B everyday. Then I want to know how to auto restore the backup file...

• Question
• jira
• jira-administration
• jira-core

Hi there, I've got a mixed team of UX, design, frontend and backend resources, using Jira. We are working in sprints and I have set up the following workflow: backlog --> In progress --> ...

• Question
• jira
• jira-core

Is it possible to use a IF condition in a Simple Scripted Validator? I am trying to build a validator for the below objective, can some one help? If (Condition1 = true) set custom field values = "A...

• Question
• jira
• jira-administration
• jira-core

I'm trying to get the ranking of a Jira ID via REST : This is the GET request which i'm sending: JIRA-HOST/rest/agile/1.0/issue/MyIssue I'm getting the key: customfield_10690, which is the ratin...

• Question
• jira
• jira-administration
• jira-core

Hi, I am trying to use the built in Escalation service to auto close tickets (in my case, from status: "Resolved Awaiting Verification" to status: "Close"). I have 20+ workflows with this exact same...

• Question
• jira
• jira-administration
• jira-software

I'm looking at the main backlog and I would like to see the status here in this prioritized list.

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

After the JIRA 7 upgrade for our JIRA Cloud and Service Desk, I can no longer use the Development Tools integration with a Service Desk project. I see on the migration info page that Development Too...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

We are currently allowing our users to create service tickets by sending in emails and they get an auto-response from the system. Since we can't currently edit the response, we would like to turn it ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Please add any details that might help us help you. We've created a User Macro that calls js/jq script. When we add this macro to a page, clicking the Edit button, brings up a blank page (though u...

• Question
• javascript
• user-macro

 on a monthly or weekly basis?

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-service-desk

I have JIRA 6.4.11 standalone and would rather not upgrade to 7. Can I still buy and install JIRA agile plugin? If I do get a recent license, can I still use it with the plugin version on 6.4.11?

• Question
• jira
• jira-administration
• jira-core
• jira-software

Hi We have two offices, one in New Zealand, the other in the US working on the same product. The network connection between the two has a large latency, and with the JIRA server in NZ, the US ...

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-software

Hi, A few open source projects i participate in use JIRA for bug tracking. I like JIRA, but one thing bugs me. When i use it on my tablet it loads a crippled mobile version. That's fine, i can switc...

• Question
• jira
• jira-core

Hi! My SLA configurations is in blank (i have many configurations) so i decided to delete this configuration in my SQL DB, How I do this?

• Question
• jira
• jira-service-desk

Hello there, I am the administrator of JIRA in our agency and I am struggling to solve an issue. I appreciate any help a lot, knowing that this place is probably the best in JIRA knowledge...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I have an 18 step custom workflow that took a ton of time to refine and automate. That said, I am looking into a way to change the two locked status next to the workflow dropdown. I have many of the ...

• Question
• adhoc-workflows
• cloud
• jira
• jira-software
• jira-software-cloud
• +2 more tags...

• Question
• jira
• jira-administration
• jira-core

We need to be able to have a form for users to fill out on on the issue screen.  We are migrating the packaging team away from Excel into JIRA for their requests. There is one section where the...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Scenario: JIRA Project X has Epics and Stories JIRA Project Y has Epics and Stories Import filter to Portfolio Plan 1: project in (X, Y) - All epics and stories for X are under Initiative X (no JI...

• Question
• advanced-roadmaps
• epic-link
• jira
• jira-software
• sync

After upgrading JIRA from 6.4.5 to 7.0.0 the following exceptions are thrown when attempting to visit the site. How can I fix that?  com.atlassian.cache.CacheException: com.atlassian.cache.Cac...

• Question
• jira
• jira-administration
• jira-software