There is task management workflow after I create a Task management I try to edit the transition and published,but in issue view screen,it is still the old. I want to know is there any possible to edi...
I have upgraded to JIRA 7 (from 6.4). When I open a filter it occurs a 500 error. Whats is wrong? What can I do? java.lang.ClassCastException: com.atlassian.jira.jql.operand.QueryLitera...
As I have analyzed through Atlassian community, it looks like I have to hack the core code of issue updated listener. Is it like should i create a listener and check whether the event is issue update...
Hi is there a way of hiding the icon for the drawing file in the attachments list and just show the png ? At the moment I am getting two references for each drawing thanks Ron
our customer approves up to 1 hour of work per submitted service desk ticket. after that we have to estimate additional time required. We would like to see if we can incorporate that into a workflow.
Just wondering, is there a way that we can hide the Resolved (Done) Column in Kanban board. Currently at my work place, we have thousands of solved issues under this column and it seems put down the ...
I would like to force a reporter to select type of priority based on the component he have selected when he create the issue. The condition should be: If the selected Component/s is 'CS Internal', ...
All, I'm created a workflow and cannot proceed forward. I would like to the following : Task in status:'Intake' move in status:'Approve' then in the same time 3 sub-task should be created w...
Hello customFieldhclass is a single line text field and I get error = is not valid and for date I get the error " // get this error Date value '18/Jan/16' for field 'created' is invalid. Valid for...
I can't enable JIRA mobile connect. Under Settings with Project Administrator, I click on enable JIRA mobile connect, and get this: Project with ID: 11100 not found
I need to change the base URL of my JIRA and Confluence Cloud instances. Can you please provide the steps to do so?
Is it possible to download the admin guides for Service Desk and JIRA Software instead of using Confluence? I have some IT Team members who function better with a written "manual" instead of th...
Hello, I am writing a JQL and I would like to find the most recent couple of sprints; however, I did not write down all their numbers and their sprintid's aren't all sequential.
Hello there, I'm trying to set up a JIRA project where a specific field (custom comment field) is required when closing a ticket prematurely (ie - not going through the full deployment process). Her...
Our company runs a Jira via the cloud service. Our partner runs Service Desk on their servers. Is there a way to send an issue from one to the other? There are often tasks our internal team will will...
Hi everyone, we're looking for a way to have a user notified whenever a particular user (or user from a particular group) opens up a ticket in any project. So basically the second one of those users ...
I have 2 boards that view a single project. On the first board, I want the initial status of stories to be the first step of the process. For the 2nd board, I want the initial status of stories creat...
I've read instructions for installing older versions of JIRA using a Tomcat container with Jelastic, but it involves creating a WAR file manually and uploading it. Any suggestions?
I am trying to get my project started with JIRA. A customization we would like to make is to have different category names on the Iteration and Task menus of a newly created issue. Currently there ar...
Hi all, We have JIRA cloud solution. Not sure what version it is. Yesterday, I created a customized project with all the settings, fields, screens, permissions, Kanban board, etc., and saved the pr...
This question is in reference to Atlassian Documentation: __JQL Functions supported by Date Fields Ask your question here...
I'm using smartsvn as my SCM frontend for svn and it allows me to fetch subject lines of in progress items to be added to the commit message and even mark the issue as resolved. This feature has bee...
Hi Everyone, there is a v6.2.6 JIRA and we cannot remove several users from jira-users group. The users are inactive by the way. Why is that? Cheers, Rumi
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