Jira

We are running JIRA 6.4 and once of our largest projects is having and issue with an unknown user starting sprints.  The larger issue here is that we have 60+ users with the Global administ...

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-administration
• jira-core

We have just started using service desk, and I can easily create and configure new service desk projects. I have read in the documentation that you can add a service desk to existing JIRA projec...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• cloud
• jira
• jira-cloud
• jira-core

Using the standard JIRA Clone functionality is there a config file, setting or some javascript which would allow us to uncheck the "Clone Sub Tasks" checkbox. We have many scenarios in our insta...

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-administration
• jira-core

I am struggling to get all of my issues to appear on my Kanban board when I base the swimlane on EPICS.  If I change the Swimlane to be based on anything else other than EPIC all my issues appea...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• jira
• jira-core

This question is in reference to Atlassian Developer Documentation: Explore the Installed SDK and the atlas Commands I'm running on a windows mashine My terminal says "[INFO] Type Ctrl-D to shutdow...

• Question
• atlassian-sdk
• developer-documentation
• jira
• jira-service-desk

Hi, I would like to be able to get a link to an EPIC or INITIATIVE from a Portfolio plan. How can I do that? 

• Question
• advanced-roadmaps
• jira
• jira-software

We've got Tempo Timesheets, when I bulk edits issues in a project, it never populates the Accounts drop down. It just "spins" but never completes so the drop down doesn't appear. https://flic.kr/p/D...

• Question
• jira
• jira-software
• tempo

Hi, I am looking into expanding the use of JIRA to support ITIL incident management. Initially I want to pair incidents from HPSM with issues in JIRA. My question is if there are any best prac...

• Question
• cloud
• itil
• jira
• jira-service-desk
• jira-software
• +1 more tag...

A colleague says that at his last company, they were able to right click on an issue in the backlog and choose to send it above or below an existing issue in the backlog. We do not have this option i...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Though I clicked watch on my own question, but I'm seeing 50 questions a day, How do I make it stop?

• Question
• jira
• jira-administration
• jira-core

Hi, I want to use a "send custom email" post-function with script runner. In the body of my email, I would like to get the issue key of eventual linked issue. Any ideas please ? Thanks Melissa

• Question
• jira
• jira-administration
• jira-core
• scriptrunner

I am able to create issue and set custom field value from plain email. I am unable to set value from email body when email format is html or rich text. Is anybody know how to solve it?

• Question
• jira
• jira-core

It looks like the Release Burndown only considers a Story's original estimate value, not the sum of the estimates for all the sub-tasks.  Setting the Story's original estimate value to be the sa...

• Question
• jira
• burndown
• original-estimate
• release
• story
• +1 more tag...

Hi , Is it possible to define a backlog items and use the same back log items in different projects independently ? Regards, Vijay    

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I would like to issues to transition to different statuses on creation (e.g, to 'open' or 'input queue') depending on the priority level that was entered in the creation screen. I imagine this should...

• Question
• jira
• jira-core

i want to get the each status counts. for example, from the below json, i can get the total number but i want to know the each status counts. (open : ??ea, In Progress : ??ea, Closed : ??ea, etc..)...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Managing access to your service desk We need to restrict certain service desk portals so that only specific external users will be ale to su...

• Question
• jira-service-desk
• jira
• permission

I don't see a "deactivate" link for users in JIRA 6.3.15 nor in 6.4.12. The shown operations in the UserBrowser are: Groups Project Roles Edit Delete The operation is missing for all users and...

• Question
• jira
• jira-administration
• jira-core

Whenever a user creates an issue, he/she can view their own issues just fine. However, when we create an issue, the reporter (customer) can only see it once we set the request type to Service Reques...

• Question
• jira
• jira-service-desk

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Using the Backlog Ask your question here...

• Question
• backlog
• jira
• jira-administration
• jira-core