Jira

Hi, I want to remove "JIRA Service Desk" from my user, but I'm not able to do so since button is grayed and says "You can only modify your own access directly via group memberships.". Where can I c...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I am using JIRA 5.0.4 with which I have installed JIRA Agile 6.1.6. Latest JIRA Agile supports Epic link and I am easily able to add Epic Link/Issues in Epic through UI but in older version I am not...

• Question
• jira
• jira-software

Hi, I tried to delete some custom fields (standard types and scripted field added by Script Runner as well) and every trial shows me a 404 error for the URL https://jira/secure/admin/DeleteCust...

• Question
• jira
• jira-administration
• jira-core

as a JIRA admin (cloud) I've created a project and a user.  I've added that user as the project admin. THe project has the default scrum board and I've added a kanban board as well (for th...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

It seems that the Firewalld instructions are incorrect. Specifically, the very last group of commands, I get the following error: [root@jira services]# firewall-cmd --permanent --add-rule ipv4 nat O...

• Question
• centos
• firewall
• jira

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

• Question
• jira
• jira-core

We have a 2000 user JIRA instance and we are having performance problems every day we need to restart the system to make the application work. the server cpu is 99% at the time JIRA is hanging up. we...

• Question
• jira
• jira-administration
• jira-core

Will my past issues i.e. 'bugs' migrate to new workflow If i switch to new workflow for example i have logged 100 bugs in workflow 1 then i switched to new workflow in that case my past 100 bugs wil...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

We have been trying to create a couple of users and give them access to a single or multiple projects so they can only see those and log tasks/issues. I tried to set it up by creating a new user grou...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

This question is in reference to Atlassian Documentation: Change your application or site name Hi, I've renamed my business and would like to change the URL address of my Cloud instance. For exampl...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• url

Hello, During a recent upgrade from 6.4.9 to 6.4.12 (on a Linux Red Hat server), and following the instructions for the rapid upgrade method, several customized files needed to be manually copied to...

• Question
• jira
• jira-administration
• jira-software

When I print out a JIRA issue I want to add a header, footer, and exclude some information. Any recommendations on how to do this?

• Question
• jira
• jira-administration
• jira-core

The FAQ in Atlassian University states "You can now find new, free tutorials on JIRA Software" but I cannot find these anywhere.  The only training I can find is paid, and not exactly cheap...

• Question
• jira
• jira-administration
• jira-core
• training-and-certification

Get a page level restriction message when trying to access this page https://confluence.atlassian.com/pages/viewpage.action?pageId=312740794

• Question
• jira
• jira-administration
• jira-software

I installed Draw.io add on in my JIRA instance and enabled it, but when I try to add a Diagram to an issue, I get 404 "Oops, you've found a dead link". What am I doing wrong?   JIRA Server: 7....

• Question
• addon-com.mxgraph.confluence.plugins.diagramly
• jira
• jira-core

This question is in reference to Atlassian Documentation: Bring your service desk to the next level Ask your question here...

• Question
• documentation
• jira
• jira-core
• jira-service-desk

Is there a way to change the context somehow for using Time Tracking (Original and Remaining Estimate)? I need these two fields when I create/edit a Sub-Task, but I don't need on Story. 

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi, I have already a behavior set-up to make some specific fields mandatory or not depending on the resolution value from the resolve screen. I want to elaborate the behavior script a bit and add a...

• Question
• jira
• jira-administration
• jira-software

Our JIRA keeps getting stuck at 6% when we re-index. We have increased the time out time and nothing is working. 

• Question
• jira
• jira-administration
• jira-core

I need to organize a large group of JIRA tickets. I want to sort them into groups by adding labels. So I am looking for a tool that will walk me through a list of JIRA tickets and ask ...

• Question
• jira
• jira-administration
• jira-core

What determines what is on the "top of the heap" in the backlog? Is it Priority? If we put something at the very top, and work was started, but not completed, it went into the backlog at a lower posi...

• Question
• jira
• jira-software

Hi all, now we've installed JIRA 6.1. In the previous version when a user inserted an image in a comment automaticcally it appeared as a thumbnail. Now in this version the image attached appear as a...

• Question
• comment
• jira
• jira-software
• thumbnail

This question is in reference to Atlassian Documentation: Creating and linking issues In the image "Apply updates on project/s" the issue types epics and stories are displayed. Are bugs handled like...

• Question
• issue-type
• jira

We have recently been moved to JIRA 7 and the new JIRA Software.  I am trying to change some of the global configuration that used to be available in the JIRA Agile section of the...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud