hi i have serveral service desks per customer; I now notice that my customers can click on the link 'help center' on top, that takes them to an overview an see the other portals. They cannot create...
Is there a way to change base url for exiting ondemand JIRA instance? I found its displayed on the Admin \ System \ Settings, but I there is no way to edit it
How to include a major project with 5 sub parts and each having 5 more individual steps ? Can sprints like method be used for Kanban board ? Reply ASAP
On JIRA Service Desk Cloud, how do I group customers by the Accounts I've set up for them? I.e. Customers 1 2 and 3 are from Company A Customers 4, 5 ,6 are from...
...his? If that's true, then my feedback to Atlassian is that it would be really nice to have a single Release Notes view of all the changes/fixes in a JIRA Software release, including those you get f...
I want to remove "Comment" field of some screen, but my searches haven't find any accurate answer. I don't want to remove or hide this field for all screen I don't want to make it out for all proj...
I have Accounts set up for Tempo and I want to assign Customers to the individual accounts so my Service Desk manager can group the individual customers together. i.e. user1@examplecustomer.com - A...
Is there a way for the user to get to the see Create Issue screen in JIRA by default? I got the Single Sign On to work and now got another request that instead of clicking on the Create button, it sh...
I need to see the Fixed Version set for the issues included in an Epic. Is there a way to make that customization in a hosted system? (Sorry, I don't know whether I have "JIRA Core" or "JIRA...
Is it possible to move users between JIRA user directories? We have an instance where we used LDAP to authenticate users using a directory for quite some time and have about 1500 users in it and a co...
So we are using (or attempting to use) Smart Commits in Subversion with JIRA/Fisheye. Successful smart commits generally follow the same syntax of the corresponding JIRA action such as #comment...
Is it possible to create links with the csv importer, which creates new JIRA issues?
Is there a way to create a custom global permission which role is only to add JIRA Users? TIA
Is there any way to create a custom global permission which role is only to add users? TIA!
Hi We are using the Service Desk plugin. We want to permission it so that only certain users can turn on or create a new service desk. Is this possible and if so, how? A way of configuring if wou...
does ASF JIRA also aupport REST API.Then how to access the end point to export all the issues of the project PIG.can JQL be used
Hello, We have been using JIRA and everything is running well. We just notice that there has been a popup stating that "The Collation health check has been failed in your system" . We a...
This question is in reference to Atlassian Documentation: Unable to move issue to another Issue Type due to 'The issue type selected is invalid' error I am trying to run this update query: INSERT I...
Hi Everyone, I just wanted to import from a Redmine tool using 'Import external projects' feature in JIRA. When I add the URL, user and pw of the Redmine I get the followoing error: Cannot login t...
Hello For a given sprint, How do I get the hours entered in the "Time Spent" field in JIRA Agile ? Thanks !
Good afternoon, I am fairly new to JIRA and am working on putting together a workflow. We have a desire to hopefully be able to add multiple transitions to the "Open" step in our workflow th...
When we initially switched to Jira, we imported issues from bugzilla. As part of this (I wasn't involved), it created a custom field per project, each one labelled the same as External issue ID...
I cannot find any of the questions I have asked. The link seems to be broken. All I see is "No question asked."
I have installed latest JIRA Server on a VM running Windows Server 2012. 8Gb Ram and two 2 CPU's. I have tried with the built in H2 DB but now running against a MS SQL server. Trying Firefox, C...
This is a very serious issue for us. (FYI - ticket and issue are synonymous, we say ticket, so that's how this is written) I created a project for one of my teams that needed to use tic...
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