Jira

We upgraded from JIRA 6.4.12 to 7.1.0, and also upgraded JETI to 7.0.14. JETI is now unable to create issues from incoming mail. Our database is MS SQL Server 2012. The stack trace is javax.mail.M...

• Question
• addon-com.metainf.jira.plugin.emailissue
• jira

After more than a year of using Tempo and Jira, I finally found a way to force issue creators to put an account so I can bill each departments properly.  Since about a month or two I can't do th...

• Question
• cloud
• jira
• jira-cloud
• jira-core

The login page seems to pull gadgets from the System Dashboard, and I'm fine with having gadgets there like the Introduction gadget. However I'd like to have an internal dashboard and an external das...

• Question
• jira
• jira-administration
• jira-software

I am not sure what is going on. I recently added JIRA Service desk to our JIRA instance and for some reason when users email the service desk their account gets created but it does pick up ...

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• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: Collecting customer satisfaction (CSAT) feedback Is it posible to have more than one satisfaction question?

• Question
• feedback
• jira

I've upgraded to JIRA 7.1 (Server) and am trying to print cards from my board.  No matter what card size, page size, or orientation mode (portrait/landscape) I choose, I can't get the cards to f...

• Question
• jira
• print

Update from JIRA 6.2 > JIRA Software 7.1 results in "Exception thrown during upgrade: ERROR: cross-database references are not implemented: "public.audit_item.idx_audit_item_log_id" org.post...

• Question
• jira
• jira-administration
• jira-core

Trying to upgrade from JIRA 6.2 > JIRA 7.1.  Upgrade completes, when I attempt to access the url I see this, any help appreciated. An error occurred performing JIRA upgrade The da...

• Question
• jira
• jira-administration
• jira-core

We used JIRA Service Desk add-on in a lot of projects in JIRA version 6.3 only to get values for agreed KPIs that target our objectives. It looks that some Agile and Service Desk...

• Question
• jira
• jira-core
• jira-service-desk
• jira-software

• Question
• cloud
• jira
• jira-cloud
• jira-core

Is it possible to change the output format of this field from xx h, yy m (Ex: 50 h, 10 m) to something more Excel friendly like DD HH:MM:SS? (ex: 2 02:10:00) Thank you.

• Question
• addon-ru.andreymarkelov.atlas.plugins.datacoll
• jira
• jira-core

In trying to be the most helpful I can be in answering other users' questions here on Atlassian Answers, I want to upload screenshots and other images with JIRA settings that can help.  However,...

• Question
• community
• jira

Hello,  Is there a way to make a JIRA User "Default Assignee" without making her/him the "Project Lead" for that specific project? Thank you.

• Question
• jira
• jira-core

My organization updated its logo; I changed it in Confluence, JIRA, and JIRA Service Desk (all cloud-based.) The only place it didn't carry through is the upper left corner of the service desk porta...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud
• logo

Is there any way to link to Enterprise Git Pull Requests from Cloud Hosted (https://harmony.atlassian.net/) Jira? It appears the plugin (https://marketplace.atlassian.com/plugins/com.xiplink.jir...

• Question
• cloud
• git
• jira
• jira-cloud
• jira-core

From https://confluence.atlassian.com/jira/linking-issues-185729497.html bq. To create links on JIRA issues, you need to have the Link Issues permission in the project(s) to which the issues belong....

• Question
• jira
• jira-core

• Question
• jira
• jira-service-desk

We used SLA fields (Time to first response, Time to resolution, etc.) form Service Desk add-on to measure agreed KPIs in version 6.3. It looks that features of JIRA Agile and JIRA Service ...

• Question
• jira
• jira-service-desk
• jira-software

Do we need to have confluence to run user macros in JIRA? JIRA Version - 4.2.4-b591 SQL Server - 2005

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: How do Story Points get burnt down and reflected on the Burndown Chart We're tracking the transition of code changes from Dev to Prod with t...

• Question
• burndown
• jira

This question is in reference to Atlassian Documentation: Advanced workflow configuration Why can't I see the Triggers tab on the transition? I don't see anything that mentions how to enable Trigger...

• Question
• jira
• jira-administration
• jira-core
• workflow

I need the ability to know how long a user has been logged in. Does it make sense to find the report in JIRA? If it is available, then where do I look. If it is not available, then does it make more ...

• Question
• jira
• jira-administration
• jira-software

• Question
• jira
• jira-core

I am having a problem getting JIRA to use the correct URL from the development panel.    When I add the application link I correctly configure the base url to <servername>.<...

• Question
• fisheye-crucible
• jira
• jira-administration
• jira-core

All, JIRA version is JIRA 4.2.4-b591- and database is SQL server 2005 We want to find users who had logged into JIRA There are tables in SQL server database  (propertystring) where ...

• Question
• jira-administration