Jira

In Our JIRA instance there are two tickets which are out of workflow. So we cannot proceed with those tickets. But we need to close those tickets. So how can i do that ? Only Assign button is there.

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• jira
• jira-administration
• jira-core

Hello, I have installed JIRA Misc Custom field to calculate numbers value from fields and it works properly, however now I need to investigate more the function of this addon. first question - Is t...

• Question
• community

I have to transition buttons, "Approve" and "Reject" it is not appearing on the mobile version but it appeared in the desktop version. Is there anyway to enable these in the mobile version ?  T...

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• jira
• jira-core

Hi, I have a project and i want to know if we can automatically move the issue from on hold to open/Analyze state when the resume date is reached.

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• jira
• jira-core

Upon dev complete transition in JIRA, one of the custom fields called DoD has a checklist items of about 4-5. Before we go out of that screen, I want to make all values of that custom field (DoD) ma...

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• jira
• jira-administration
• jira-core

i want to use rest api.  but, i am not able to find rest api on 7.0 JIRA server and plug-in. (I saw plug-in is unsupported) let me know how use rest api. 

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• jira
• jira-administration
• jira-core

I am so confused. when I was in tutorial, I was able to create new issue by just type in the title and press ENTER, thats it! now I have to do with popup. the document did not really help...   ...

• Question
• board
• jira

The values of the custom text field should be format 000\d{4} (e.g. 0002345), which input by user. I use the contains operator (~) and keyword (2345), the JQL is like "field" ~ "2345" No result ...

• Question
• jira
• jira-software

I have a client whose contracted SLA specifies one response time if an issue is created during working hours and a different (longer) time if an issue is created outside of working hours. Can this be...

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• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

Our IT dept need to assign service desk tickets to user based on ticket Location. Is there any way to do that? Someone suggest to use ScriptRunner, but I cannot find any solution.  Appreciated ...

• Question
• jira
• jira-service-desk

Do you intend to support this on Jira Cloud?

• Question
• addon-ru.mail.jira.plugins.todolist
• cloud
• jira
• jira-cloud
• jira-core

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• cloud
• jira
• jira-software
• jira-software-cloud

• Question
• jira
• jira-core

In the Create Issue form (issue type: bug), I fill out all of the required fields, but when I click create, I receive an error message: This fields are required: Assignee, Component/s, Operating...

• Question
• jira
• jira-service-desk

When someone tags me in a comment, how can I get a real time notification on the browser?   I couldn't find "Issue Edit Notifications".  I only saw Enterprise Mail Handler and Slack when...

• Question
• jira
• jira-administration
• jira-software

i want to get all the issues that are in the date with the most issues in that status. example, if i have 5 issues: issue 1 date 1/1/2015 status open issue 2 date 1/2/2015 status open issue 3 dat...

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• jira
• jira-software

We just upgraded to version 7.0 and now in our Service Desk Projects the comment defaults do not work.  Does the Comment-Security-Default add-on also work with Service Desk Projects in version 7...

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• addon-com.redmoon.jira.comment-security-defaul
• jira
• jira-service-desk

I am looking to utilize JIRA cloud software for project tracking. I have questions from our legal department in regards to (IP) who owns and has access to the information that we track. Can Atla...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

pls help me. Every time I open the assignee field  all users are duplicated. I have project and application rules. 2015-12-14_18-41-32.png

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• cloud
• jira
• jira-cloud
• jira-core

Hi, I recently imported a backlog of issues from Trello into JIRA, and for some reason I can't update the status of any of these stories (even as an administrator with the most permissive access). T...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Hi there, I noticed the burndown chart is showing a flat line at night (because that's when we're not productive). It looks strange and actually it's not our real burndown. Can I set it so it will o...

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• burndown
• jira
• jira-core

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Is it possible to use the same transition across multiple workflows in the same project space. Are there any restrictions to using the same transition?

• Question
• jira
• jira-core

I have a Transition which I wish to make conditional the login person being in a particular project role and (amongst other things) a specified radio-button field is not set to 'None'.  I h...

• Question
• jira
• jira-core

Recently we started using JIRA cloud. We would like to run some custom reports to have information not in charts, but in .xlsx or .xml formats. To be more specific, there is a Transition field in Ac...

• Question
• cloud
• jira
• jira-cloud
• jira-core