Before I seek your advise .. some basic information on our needs. We have a large user base and follow mixed development methodologies. Traditionally we are waterfall and slowing adopting to Agile/ ...
I have a Helpdesk team using Service Desk to workflow all issues. The first step of the process is to "triage" and "assign" out new tickets. The triage team is responsible for ensuring that all relev...
...o be useful. This is also true for the 2nd-level hierarchy in Tree view.
We have a test instance of JIRA & JIRA Agile that we build configurations in and test them in before we deploy those configurations in our production instance. As far as we know in order to...
on the standard "open issues" screen, is there a way to customize what filters show up on the drop down? I.E custom filters that we create specifically for the users using JIRA. This part...
When I try to add an entry to a list in the edit mode in JIRA (version v6.2.6#6264-sha1:ee76422), almost 90% of the time when I click the green plus button (see image below) it will not save the text...
We have JIRA 6.4.12 using a Crowd 2.8.3 as a user directory. On the Crowd side the directory a delegated authorization directory connected to Active Directory. Some of the users are not s...
Seems like it should be pretty straightforward, but I haven't found a way. There seem to be similar questions on here, but not with answers. If I have a filter with x-number of issues and want...
I have two projects, one for the support team (project A) and one for the engineering team (project B). The tickets between both projects are linked manually. I'd like to have a plugin to solve two ...
Hello, since it is not possible to set separate delete permissions for Sub-Tasks, I have to look into other solutions so I came upon this idea https://devblog.xing.com/qa/deleting-issues-with-jira-p...
This question is in reference to Atlassian Documentation: Add, edit and remove users I need to invite existing users into my JIRA cloud account, but I don't see any way to do it.
I'm looking to authenticate Jira in Apps Script so I can create a ticket. Does anyone have block of code for this? I've been having trouble finding a straightforward way to do this in the documentati...
Hi, I've installed Quick Subtask 3.4.1 under JIRA 6.3.12. The sub-task template creation shows up under a project but the issue operation menu with 'Create sub-task' is not there. &...
When I create a filter for a specific project and order by Rank I get a different view to what I see if I just look at the backlog. What should be sorting by to get the same view as the backlog?
This is more of a philosophical topic, without any "right" answer. I am simply looking for some feedback from other community members and Portfolio users... Currently, when my team completes...
HI All I have a JIRA project which has 18 components but the components drop down only displays the top 15. After 15 it says, 3 more options, continue typing to refine further. How can i get ...
I've just installed service desk on localhost (latest version) and it shows empty page: 2015-12-11 17_00_03-Welcome to JIRA Service Desk - Unicorn Systems JIRA DEMO.png However, I'm administrator o...
After the upgrade, when I click on applications in the system tab, JIRA software is saying. Licensed but not currently installed. When I click Install an error occures. It says check the logs. ...
I'm on the Cloud version - and I'm a project administrator & site administrator. I tried to add a link to SubTask Manager from the Advisor Workstation Links page. When I do, I see Sub...
Hi, We would like to assign permission to create a new project to non-administrator. Is there any possible way how to do it? Thanks
Hi all, We installed Jenkins Plugin for JIRA version 1.5.5 on a JIRA server 6.4.11, and there is a problem: after creating an application link in JIRA to the Jenkins server, by providing the Jenkins...
I'm vetting the Service desk application as something to take in IT changes to be processed through Jira Software. Once a customer submits a request, and the request gets converted to a story o...
I recently upgraded to JIRA Software Server v7.0.2 and looking for a workaround to JRA-27272.
Hi, I found in other questions here, an answer which partially cover my question (https://answers.atlassian.com/questions/165598), but I want to have this to work only for linked issues with "Epic l...
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