Jira

REST Exception error

We are encountering a RESTException error that has no harm towards end users but blows up our monitoring tool all day - just about every action will spark this error. Specs below: JIR...

513 views 1 0 John Sibo July 15, 2016
- Question
- jira
invalid character 0x1b in Jira export entities.xml

Hi, I would like to migrate my JIRA installation from JIRA Server Software (7.1.9) to JIRA Cloud. I have created the XML export file as jira.zip and the data folder as jira-data.zi...

910 views 2 1 Klemens Muthmann July 15, 2016
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
Created and edited screens on a new field configuration and it updated another field configuration

To replicate: In JIRA cloud... 1) Go to (cog icon)>issues 2) Select Field Configurations on the left (there was one - "Default Field Configuration" 3) Under actions, select "copy" 4) Rename a...

429 views 5 1 Angie Goodman July 15, 2016
- Question
- cloud
- jira
- jira-software
- jira-software-cloud
How do you migrate issues from one JIRA instance to another JIRA instance in a different version?

We created a new JIRA instance using JIRA version 6.3.13 on a Windows 2012 server last year. Our old JIRA version 3.10.2 is on a Windows 2003 server and is only used to research historical tickets. W...

943 views 1 0 Kelsey Collins July 15, 2016
- Question
- jira
- jira-core
I've mooved a task to another Project with the same tasktype. The other project have the same workflow. But now the moved Task provide no buttons to trigger the workflow. What's wrong?

480 views 5 1 Elmar Hirt July 15, 2016
- Question
- cloud
- jira
- jira-cloud
- jira-core
Migrating Jira internal Users to Microsoft Active Directory with same usernames; all issues are no longer mapped to AD users

I have been using Jira Clould with a internal directory. I am migrating to Jira Server 7.1.8 and want to move to using our AD for user. I backup the Jira Cloud and restore to my new Jira...

401 views 3 1 cercanbrack July 15, 2016
- Question
- jira
- jira-administration
- jira-software
Can see the incidents whose state is done?

in my board can not see the incidents whose state is done

332 views 3 1 Luis Felipe Cardona July 15, 2016
- Question
- jira
- jira-service-desk
In JIRA 5.2, how do I add a new Task Type and then add it to an existing workflow scheme?

I need to create a new task and add it to one of our current workflow schemes. Can someone walk me through? Thank you.

450 views 1 0 Ben Weisman July 15, 2016
- Question
- jira
- jira-core
Jira filter query count to scritrunner script

Hi, can some one help me out how to write a scriptrunner script for output of total issues to below filter query. project = RD AND issuetype = Ticket AND status in (Reopened, "In Progress", Open, A...

1,139 views 2 0 Ramaiah Pendli July 15, 2016
- Question
- jira
- jira-administration
- jira-software
How to get all issue which are assigned to perticular camponent in a JIRA project

How to get all issue which are assigned to perticular camponent in a JIRA project and if the unresolve issue count reach more than 200 it should get triger email to new issue raised user.

426 views 2 0 Ramaiah Pendli July 15, 2016
- Question
- jira
- jira-software
What could be the problem? Our company pays each month plugin JIRA Timesheet Reports and Gadgets, but it does not work consistently. We really look forward to your response.

From time to time an error occurs as in the screenshot. Screen Shot 2016-06-22 at 11.41.38.png

653 views 1 0 Anatoly Timchenko July 15, 2016
- Question
- addon-jira-timesheet-plugin
- jira
- tempo-timesheets
- time-tracking
Control Chart - Difference between Average number and Average line

I'm struggling to understand what the Average number on the Control Chart is telling me. In this article, which is otherwise very good, the author says "this team takes about 10 days to move an...

1,224 views 1 0 Phillip Jones July 14, 2016
- Question
- jira
- jira-software
Can you move one project to another project?

Hi, I know it is possible to move issues to another project but can you move a project to another project to keep the issue key? Thanks, Lauren

1,988 views 9 0 Lauren Brooker July 14, 2016
- Question
- jira
- jira-software
how to create a watcher access for a customer in JIRA?

I would like to have my customer to see some of the work that is made. However, they should not be able to change/modify anything. Is this possible in JIRA and how to do this?

522 views 1 0 ds July 14, 2016
- Question
- jira
- jira-core
Consequences of unlocking some of the locked fields in JIRA?

Hi, There are a few custom fields (e.g. Rank, Sprint, etc) that are locked by default in JIRA. From this https://confluence.atlassian.com/jirakb/how-to-unlock-a-locked-field-779158866.html, I gathe...

2,986 views 6 1 Tayyab Bashir July 14, 2016
- Question
- custom-field
- jira
- jira-core
KCF Pro Edit Template Configuration throws Dead Link 404 Error

I installed the Kepler Custom Fields Pro plugin on a trial basis and wanted to configure the custom field. When I try to "Edit the Template Configuration" , it throws me a Oops youve found a dead lin...

853 views 1 0 Komail Badami July 14, 2016
- Question
- addon-com.keplerrominfo.jira.plugins.keplercf
- jira
- jira-administration
- jira-core
- kepler
how can find all issue without clause

how can find all issue without clause

436 views 1 0 Surinder Sammy July 14, 2016
- Question
- jira
- jira-software-cloud
- search
Jira isn't accessible, but other services are

Hi. I just installed JIRA on port 8080, and I can access it locally just well (192.168.100.xxx:8080). But as soon as I try to access it with my real ip, it's impossible. I know what port forwarding ...

537 views 1 0 Patrice Vignola July 14, 2016
- Question
- jira
- jira-core
2. Is there a provision to keep inventory of hardware within the service desk tool.

385 views 1 0 Heena Kalra July 14, 2016
- Question
- jira
- jira-service-desk
I want to restrict Creation of EPIC. Only Product Owner can able to create, how to achieve?

735 views 2 1 Sachin Kumar July 14, 2016
- Question
- jira
- jira-administration
- jira-cloud
- jira-core
- jira-software
Scripted creation of custom fields / Migrate configuration between environments

Hi, I'm looking for an ideally automated process to create custom fields and assigning them to issue types for JIRA 6.1. As right now we can't easily upgrade to JIRA 7 (I believe newer REST API vers...

611 views 1 0 Thomas Buckel July 14, 2016
- Question
- custom-field
- jira
- jira-administration
- jira-core
- migration
- +1 more tag...
How can I make one bug entry for two different projects?

I have found a problem that appears in two project. Instead of creating two bugs for two projects, is there any way I can use one for the two projects? Most likely one fix will fix them all. Thanks!

393 views 1 0 Lu Chai July 14, 2016
- Question
- jira
- jira-core
Is it possible to define the default priority at the field configuration level rather than at the global level?

In an instance with more than 100 active projects, I would like to avoid setting the default field value for priority at the global level. Is it possible to configure the default value for pri...

589 views 2 0 Gwynnie Wienecke July 14, 2016
- Question
- jira
- jira-administration
- jira-core
how to migrate RPC JIRA plugin to Rest Jira plugin in jira 5.4

Hi I am currently doing an update on jira version 4.2 to version 7.1 , I indicated that I did so incremental.go to version 4.4 to version 5.4 and then to 6.4 ..but at this point got an error rate JI...

374 views 1 1 jamal_dt July 14, 2016
- Question
- jira
- jira-service-desk
When connecting from a remote lab receive error, in log appears as "JIRA Host 'xxx' is not allowed to connect to this MySQL server". Is there a way to stop JIRA from appending the local domain when it connects to a database?

367 views 1 1 Luca Greco July 14, 2016
- Question
- jira
- jira-software