When I click a ticket on the board, I want the development panel to appear higher up. I see where the custom fields are, but can't seem to find where the development panel fields live.
We currently have JIRA hosted in our environment and want to use Service Desk. My questions are Is service desk a new instance separate from JIRA application. Is service desk an application t...
JIRA is running rest/api/2/index jira.issue.index.DefaultIndexManager on every Saturday 9 AM . I want to change the timing. can you please let us know. where to change the timing ?
This question is in reference to Atlassian Documentation: Automating JIRA Backups Ask your question here...
Unfortunately, the message custom field and text field options are not working properly when the card is transitioning. All other custom and non-custom fields are populating on the screen; however, t...
Hello dear Atlasssian Team, We've been using JIRA for quite a while now and your time tracking report with an ability to see users/tasks and time spent during the specific period, was a...
I was having Timesheet on my Dashboard till last week. using which i can pull out report of work hour per project and export to excell. which is not visible to me now, i want add this gad...
This question is in reference to Atlassian Documentation: JIRA Mail Handler not creating issues JIRA Mail Handler not creating issues even Jira can access the mail account and delete it. I ...
I added a Security Level dropdown to my Create Issue screen. I would like to hide it from our customers who are also using my JIRA project. Can this be done?
...mp;gt; 0){ tm.setRequired(true) } But it does not work. Please assist. Thanks!
Hi, I don't see capability to copy Label , Component from story to sub-tasks in JIRA. When I create sub-task of a story, Label and Component should be copied to the sub-task automatically. Same...
This question is in reference to Atlassian Documentation: Configuring Columns Ask your question here...
We have locally-installed instances of JIRA, Confluence, and Bitbucket Server. We allow external access to our JIRA instance for trusted partners to be able to utilize the tool, but both Conflu...
Hello. I'am new to using groovy script runner and i use this plugin to do post functions. I want to wrap my groovy scripts in plugin. This is needed for version control and convenient main...
Hi all, I think this would be an easy one, but I cannot seem to figure it out. Here is my situation I frequently create sandboxes especially of JIRA to test things prior to production deployme...
I am trying to install the BigPicture add on, but am not able to see the 'Upload Add-On" link. Can you please assist me with this?
I have my JIRA and Confluence in German - that was a mistake. When I go to systems page it says that standard language is English, but it's not. Tried to change the settings there to Englis (UK)...
I have simple configuration that allows Product Owner to create stories and add them to Backlog. I'd like do disable editing Stories and Issues for PO when they are in active sprint. Idea is to rest...
I'm using: JIRA 6.4.11 Confluence 5.7, Service Desk addon to JIRA 2.5.9 Acording to the documentation when entering the service desk project administration, there should be "knowledg...
So right now my company uses JIRA for it's development and Intercom for it's first line support to our customer (we are a SaaS company). But some support request require some follow-up, like req...
We are planning to upgrade from JIRA 6.3.1 to JIRA software and we have below few questions. What happens to all the custom fields that we have created when we upgrade? Do they pushed to ...
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