Jira

Hi there, Am I right in thinking that in order to directly respond to a ticket raised to the Service desk I need to have the option to Create new user turned on?  This in turn means I'd need a ...

• Question
• jira
• jira-service-desk

• Question
• jira
• jira-administration
• jira-core

HI, We have been running for some days using evaluation license, now we purchase it.  I hope to migrate JIRA+CONF to our server machines,can u give me a safe plan?  

• Question
• jira
• jira-administration
• jira-software

I want to create a user in JIRA to just be able to assign issues to a limited list of users and not all of them. How to do that ? 

• Question
• jira
• jira-administration
• jira-software

Is it possible to run both on the same server and is there any documentation on this? We want to install JIRA core on the same server as an existing JIRA Software. We are wondering how th...

• Question
• jira
• jira-administration
• jira-core

Hi, I have a permission problem on my support desk JIRA project. If I go on Requests page I can see only one ticket and even the administrator. And if a user create a ticket and he share the ...

• Question
• jira
• jira-administration
• jira-core

I want to build "User Object Filter" and "Group Object filter" for fetching "Department" (field) of the user from the AD in our JIRA where we are using LDAP for authentication. After fetching ma...

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-core

This question is in reference to Atlassian Documentation: Attaching a File Ask your question here...

• Question
• attachment
• jira
• jira-core

Hi, Can you please let me know why there is no option to choose from in the user picker form?   Please see the attachment. reviewer.png Tnx Kat

• Question
• jira
• review

...xamples I know about talking to people and I'd say 1 Business support / 500 users for a Silver Support (minimal self service) Platform support will depend a lot on your practices and if you are doing "true...

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• confluence
• confluence-administration
• jira
• jira-administration
• jira-core

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi, I'm a professor and I want to know more details how can I get a license of JIRA to use with my students. I'm teaching software development using agile process and JIRA it's a excellent tool ...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Business projects basics How do i delete a project in Jira?  I imported a project from asana and now it created over 1000 tasks maybe ...

• Question
• cloud
• documentation
• jira
• jira-cloud
• jira-core
• +1 more tag...

When I create a new customer. I have to give them JIRA Software license as it is required to allow them to log in. Once they successfully log in, only then can I remove the JIRA Software license. Is ...

• Question
• jira
• jira-service-desk

How to do calculations on the issue form in JIRA (without using JIRA Misc Custom Fields since I use the cloud service only and it only supports server platform) or do the calculations on the page in ...

• Question
• confluence-cloud
• jira-cloud

Hi, I am pretty new to JIRA, so permission setting is really hard for me. If anyone know the solution of following question, please let me know step-by-step instruction. I would like to implement ...

• Question
• jira
• jira-administration
• jira-core

I am trying to mimic my production enviornment on my local machine. I have restored to my local machine from a backup of the live data, and copied over all the SIL files. I have created a local...

• Question
• jira
• jira-administration
• jira-core

We need to import ~500-2000 issues daily from a legacy ticketing system. Many will be duplicates. We created a validator to locate the duplicates (based off their unique summary) and prevent their cr...

• Question
• jira
• jira-core

• Question
• jira
• jira-core

Hi, Recently we applied SSL certificate in the mod proxy server in which the jira application giving some notifications as need to update the URL.i googled and found the below page in which stating ...

• Question
• jira
• jira-core

Hello. As the subject says, I need to import issue data from the JIRA 6.2.3 installation at Kenai (that is going to be shut down) to my own JIRA instance. I need to do that for a single pr...

• Question
• jira
• jira-administration

How to get a least value of date/time field from all issues from a filter Is there a way to loop thru' all issues to get value of a field & find out least of it & store into a customfield ?

• Question
• jira
• jira-administration
• jira-software

Trying to setup a Quick Filter to sort the Backlog (in my case) by component.  Not working and am a bit puzzled.  Help greatly appreciated.  Tried unsuccessfully (Kanban board): statu...

• Question
• backlog
• jira
• quick-filter
• sort

Hi,   I would like to use JIRA for 10 users (max). In website it is stated $10 per month. So is it $10 per user per month? Means $100 for 10 users per month or $10 for 10 users per month? Plea...

• Question
• jira
• jira-administration
• jira-software