Jira

If I open a users service desk ticket and click "Respond to customer" they get an email that says: "We have received your request and will get back to you soon." How do I have that email include my...

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• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

This question is in reference to Atlassian Documentation: Adding a custom field I want to create a custom field that is the weighted average of 3 other fields on the issue.  This should be dirt...

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• cloud
• documentation
• jira
• jira-administration
• jira-cloud
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This question is in reference to Atlassian Documentation: Using Quick Search is there a smart search shortcut for search by labels? how about epics or epic themes? we use lots of labels to cate...

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• jira
• jira-software

Hi When I've used Jira in the past several years ago users could add time directly to the task cards when dragging across the swim lanes. It looks like the task has to be opened up now. Is there a wa...

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• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Attaching a File When viewing a jira, how do I download an indivudal attachment?

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• attachment
• jira
• jira-core

Hi All Say i have a Bug A  and it has 20 sub-tasks. I want to move all the 20 sub-tasks as sub-tasks of Bug B. How is this possible without having to do it manually one by one?   Rahul

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• jira
• jira-administration
• jira-core

I've been told that Atlassian is end of lifing JIRA Core 6.x.  If that is true, when will it no longer be supported?

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• jira
• jira-core

  Hello Issue is getting assigned to number (Ex: 13329) instead of user. Here is my script How can I get it assigned to user instead of number. (Also any better way to save I see warni...

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• jira
• jira-core

This question is in reference to Atlassian Documentation: Configuring global settings Is it possible rename de url? How? thanks.

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• documentation
• jira
• jira-administration
• jira-cloud

I am bit confused to select a tool that supports both Manual test cases and BDD test cases to be executed and maintained individually. I also read other relevant questions but it doesn't fit my need...

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• cloud
• jira
• jira-software
• jira-software-cloud

I cant disable the One click invite addon. I need to disable the invite user functionality in a JIRA cloud intance. Thanks!

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• cloud
• jira
• jira-cloud

hi there.  can anyone help me to create a right jql filter?  I need to search for issues with SLA "time to resolution" overdued (expired) more than 3 hours.  status = "In progress" ...

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• jira
• jira-core
• jql

Hi, I am evaluating JIRA Capture and cannot figure out where Templates come into play. A bug is a bug and has a fixed set of information to capture (Severity/Reproducibility/Steps to Reproduce /Spri...

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• capture-for-jira
• cloud
• jira-capture-cloud

I have two select list fields in create screen if i change one filed the other filed should change . how to write a script in a groovy using script runner 

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• jira
• jira-core
• scriptrunner

This question is in reference to Atlassian Documentation: Configuring Estimation and Tracking Is it possible to calculate the total estimated work and the total logged work for an epic containing is...

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• documentation
• estimate
• jira
• jira-core

Hi All, I have been playing around with Portfolio v 2.0, I am facing few issues, are they bugs or is it the way JIRA portfolio has been designed? Along with Epic I am using "Feature issue Type" &nbs...

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• advanced-roadmaps
• jira
• jira-administration
• jira-software

Hi,   when I try to add an Execution to a Test i get the following Errormassage:   The following errors occurred while associating Test Executions with Test TESTMAN-26 User XXX does not...

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• addon-com.xpandit.plugins.xray
• jira
• jira-administration
• jira-core

We have all of our application navigator links hidden in all of out tools. I just noticed that we the app nav menu now has some entries for applications used in other depts. as well as http...

• Question
• jira
• jira-administration
• jira-software

This question is in reference to Atlassian Documentation: Configuring Quick Filters Hi, I would llike to establish 2 quick filters in a Kanban board: 1) Check which are the tasks in the current sp...

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• jira
• jira-software
• jira-software-cloud
• quick-filter

Hi Team,   Can you help me to provide the setup on how to integrate fisheye to jira? I am reading a lot of instructions but having an issue from the beginning as I cannot find the API under op...

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• jira
• jira-administration
• jira-core

I have been following this guide to install jira. once installed i browsed to the web address and port but it times out. i tried    telnet localhost 8080 Trying 127.0.0.1... Connected to ...

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• install
• jira

Hi Can queues be imported from one jira server to another (server version) Thanks  

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• jira
• jira-service-desk

This question is in reference to Atlassian Documentation: JIRA Core 7.1.x release notes This is what Jira's versions look like after Gui upgradeimage2016-6-30 13:55:16.png

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• jira
• jira-core

We found that the status text can be adjusted using CSS class jira-issue-status-lozenge-max-width-medium. Can anyone please let me know where I can locate this css file?

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• jira
• jira-software

Hi My trial license expires in 2 days. There will be a gap of 15 days till I purchase Jira server. How can I export the backup from expired server into the newly purchased server.   I do not ...

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• jira
• jira-service-desk