This question is in reference to Atlassian Documentation: Defining your workflow Ask your question here...
We have Version 3.7.2 installed on our testsystem and want to upgrade to version 4.0.4 are there any known incompabilities? or should the upgrade work seemless?
Hi all, I want to compare time spent on an issue vs time planned. It simple to do by assignee but it's not working for me because: the last assignee on most issues is QA, so it's not the guy who h...
I have a field called Component/s which is shared with many screens. I wish to make it mandatory only for the Create issue screen, how do i do this ? I know you have to set it to REQUIRED ...
This question is in reference to Atlassian Documentation: Enabling ranking When I follow your tutorial, there is no "Add Rank" Button. Could you please be more specific?
Hi All, It is possible to achieve the below requirment during the time of issue creation: 1) EPIC and Issue Type EPIC LINK = "LIST 1 EPIC" and Issue Type = "DOC" If E...
I have scrum board with created using the query Project = project name Order by Rank. I have created few epics in the project , but few epics are missing from epic panel in the Agile board. w...
Hi all, Is it possible to get the value of Tempo Worklog Attribute. We have 2 fields with the same name: 1 is scripted field and 1 field is work log attribute. We want to write a script to catch the...
This question is in reference to Atlassian Documentation: Installing JIRA Service Desk Ask your question here...
I am new to JIRA admin tasks an am wondering what the best practice is with using the Resolution Field. It is my understanding that an issue is either Open or Closed, based on th...
Nobody can delete an issue in JIRA eventhough they have been given the delete issue permission in the project permission screen. I'm the systemadmin and i can't even delete issues. Is there some opti...
This question is in reference to Atlassian Documentation: JIRA Agile Guide Ask your question here...
This question is in reference to Atlassian Documentation: Managing shared filters for vacation it would be good to have an deputy owner for dashbords and filters. Can I add a second person as filte...
Hello, I can easily refer to users in my comments by using @username. But, is it possible to refer to an issue in a similar way, like for instance #task-x instead of using an external link...
Dear support team, your Purchasing & licensing help does not work for me. information are not sed to you. picture1.PNG
Hello, I want to use your plugin to a) get a member progragmatically from a role into a custom field b) later assign the issue to the user in the custom field The role is an own created with only ...
I want to change the name of all transitions in one project but I'm afraid that if I do it, all transitions' names will change in another projects.. I don't have the access to JIRA.work thus I a...
Hi, We have a requirement to create a sub-task through workflow transition. While creating sub-task few custom filed values from parent issue should be inherited to sub-task. We have created a separ...
Hello, we recently updated our JIRA to version 7.1.8. Unfortunately one of our scripts doesn´t work any more. The upcoming error is: /secure/CreateIssueDetails.jspa [c.a.j.issue.watchers.De...
Hello, i would like to get rid of those annoying mail signatures when our employees comment on a ticket via mail. Our format is sth like this: The actual comment *Firstname Lastname* ...
Below error is responded to the shell when I executed the command line to create JIRA issue using REST API. REFUSED_STREAM.jpgtest_txt.jpg What does that mean ? What should I check more in order t...
I have 2 Atlassian account. so I want to quit this account. How can i do that? I can't find where it is.
Exporting Search Results to Microsoft Excel - I have a query which yields only 120 records and is no longer able to Export to Excel. Other JIRA users in my organisation are experiencing this sam...
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