Not sure what the problem is the notification helper says it is all good. image2016-10-11 17:7:3.png
I need to subtract a value say 49days from a date field. I have the "JIRA Misc Custom Fields" plugin installed and can get the value of the date I need to subtract from using <...
We are looking to integrate Cloud Atlassian (JIRA, confluence, HipChat) with SSO Identity Provider. Can you please let me know if Atlassian cloud support SAML or any other protocol for Single Sign On...
Hello, I am trying to identify if a project is being inactive status or not. Therefore based on the most recent project active date, I can determine if I can remove the project or not. ...
I am looking to configure a subtask in Jira, Currently the subtask inherits from its parent, the sprint. I want to make this an option to edit in the subtask.
Hi, We are looking for some customization in single project, as a part of that, we would like to change name of vote to approval and add few more approval options as user 1,2 ,3 approval etc
From time-to-time, we need to review and interact with tickets using our mobile devices. That might require us to assign the task to someone, etc. However, the mobile version ...
После установки Jira и попытке подключения к БД Oracle получаю ошибку SQL Exception while executing the following:INSERT INTO propertyentry (ID, ENTITY_NAME, ENTITY_ID, PROPERTY_KEY, propertytype) VA...
Hi, I recently created a new Status in JIRA. It's called Release and it's combined with another status ("Deployable") in the same Agile Board Column. When dragging & dro...
Currently, in our JIRA, when you create a task and go to the Assignee the list of options includes ALL of our JIRA Service Desk customers; which are not actually assignable people. It really cau...
We have an existing JIRA 6.3.15 server (Oracle 11.2.0.2) in production with SumUp 2.1.4-JIRA6 (purchased license) that's working just fine. Now we're trying to set up a staging JIRA by doing a ...
This question is in reference to Atlassian Documentation: Configuring the Issue Detail View When looking at the issues (i.e. Stories and/or Tasks) and as I click on them, a detail issue view opens o...
Hello to all. I know that there are lots of JIRA addons capable of granting a seamless integration between two JIRA instances (backbone, exalate, connectALL...) but I'm not sure if the setup I'...
Is there a way to turn on Autosave in JIRA for comments and for plugins such as a Test Management tool that plugs into JIRA. When you type in a ton of information and if something happens to yo...
image2016-10-11 16:35:44.png a client wants to see the highest prioroti over the tickets, is it possible?
We would like to expose our Atlassian suite to wild so we are able to have vendor plugins like workotter and amazon. currently the suite is only accessed by being on our network and having an A...
Hi, Recently I encountered one issue. Let's say I have columns "to do", "in progress", "in test", "done". I try to view Control Chart with leaving only "in test" column checked/visible. Although ...
Hey folks I just wanted to know if there is any possible way to send URL's of my helpdesk to anyone of my customers and they are able to ask questions, without having a JIRA account. Best regards f...
I was able to setup a link between my JIRA Service Desk project and a Confluence space. I am also able to search the KB after the issue is created from the view issue screen. There are 2 t...
Hi! Is it possible to create a notification scheme which will react on a particular word in the text or name of an issue?
Hello, we want to send a mail when an issue get updated. Unfortunately we cannot import the SMTPMailServer class: import com.atlassian.mail.server.SMTPMailServer; Error: Script374.groovy:3 unable...
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