Currently, in our JIRA, when you create a task and go to the Assignee the list of options includes ALL of our JIRA Service Desk customers; which are not actually assignable people. It really cau...
We have an existing JIRA 6.3.15 server (Oracle 11.2.0.2) in production with SumUp 2.1.4-JIRA6 (purchased license) that's working just fine. Now we're trying to set up a staging JIRA by doing a ...
This question is in reference to Atlassian Documentation: Configuring the Issue Detail View When looking at the issues (i.e. Stories and/or Tasks) and as I click on them, a detail issue view opens o...
...'d like to achieve is even possible because one of the instances is only reachable from an intranet. My company runs JIRA (JIRA A - public) and has 10 users. Anoter company also runs JIRA (JIRA B...
Is there a way to turn on Autosave in JIRA for comments and for plugins such as a Test Management tool that plugs into JIRA. When you type in a ton of information and if something happens to yo...
image2016-10-11 16:35:44.png a client wants to see the highest prioroti over the tickets, is it possible?
We would like to expose our Atlassian suite to wild so we are able to have vendor plugins like workotter and amazon. currently the suite is only accessed by being on our network and having an A...
Hi, Recently I encountered one issue. Let's say I have columns "to do", "in progress", "in test", "done". I try to view Control Chart with leaving only "in test" column checked/visible. Although ...
Hey folks I just wanted to know if there is any possible way to send URL's of my helpdesk to anyone of my customers and they are able to ask questions, without having a JIRA account. Best regards f...
I was able to setup a link between my JIRA Service Desk project and a Confluence space. I am also able to search the KB after the issue is created from the view issue screen. There are 2 t...
Hi! Is it possible to create a notification scheme which will react on a particular word in the text or name of an issue?
Hello, we want to send a mail when an issue get updated. Unfortunately we cannot import the SMTPMailServer class: import com.atlassian.mail.server.SMTPMailServer; Error: Script374.groovy:3 unable...
Hi I am using a JIRA On demand service and using zephyr to manage our tests. We are attempting to use the importer to get a load of business tests quickly into JIRA. We have in the recent past been...
The behavior that I would like to have in my project is that each "History" may have sub-tasks for each component and these subtasks can move independently within the Kanban board. I also would like...
I've tried to deploy snapshot from JIRA Software instance to linked JIRA Core instance, but Configuration Manager asked Agile plugin and stopped deployment. Is it possible to do such deploy somehow?
My query is on JIRA issues. For a particular content change issue in a project the user is unable to find option (to research) to change the status of the issue. Note: For other content chang...
When I try to upload a new favicon in JIRA either by URL or by a local file upload, I get the following error: /data/jirastudio/jira/j2ee_jira_5d878c05d8a3bbc51a10/home/logos/jira-favicon-scaled.ico...
When I start planning a sprint, then start the sprint. Can I link starting the sprint with a specififc status?
The characters työpöytä displayed as ty?p?yt? id the dashboard and other pages in JIRA
How can I debug how incoming emails are processed? Usually mails send to the monitored email address appear right away in JIRA but there are some emails that apparently not processed. I have ...
Hi there, The link, http://www.orasi.com/products/orasi/Pages/jirabridgeforqc.aspx, throws a 403 error when I try to download. Regards, Sean
Hi, You documentation is not clear and makes loops. We are on JIRA 6.4 Windows 64 Bit SQL server and need to upgrade to the last version 7.2.2. I've guessed but not sure that we need to : ...
I have quit a few workflow schemes and workflows that exist across many projects - is there an easy way to get a list of unused schemes and workflows as I would like to delete them?
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