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evaluating JIRA Service Des

LJ Lausberg
LJ Lausberg
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November 18, 2016

We are evaluating JIRA Service Desk and like the product very much HOWEVER we keep running into problems, Now it gives us a UNKNOWN FATAL ERROR at start-up. Please help as we need to get this working or go to another product which I do not particularly wish to do,

Regards

Luan Lausberg LegalSoft Software

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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November 19, 2016

Usually means you've done something wrong when you installed it.

What does the log file say the problem is?  Look in <JIRA home>/logs and <JIRA installation>/log

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