Jira

I'm relatively new to JIRA administration and workflow config, though I've worked in software project and process workflow for a number of years. The previous admin at my company configured all workf...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am trying to clear assignee when i clone my issue. I tried using post function, but i didn't find any field to clear assignee.   error.JPG

• Question
• cloud
• jira
• jira-cloud
• jira-core

I am looking for a front end tool that will collect bugs from our different customer facing software applications, and then deposit them in the right backlog so that scrum teams can prioritize and ac...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

The documentation says this, but there is no Administrators field under board settings.  What is up with that? Changing a board's administrators A board's administrator is the only...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Looking for as simple as possible.  Not quite Green Eggs and Ham but as simple as a topic like this can get for non-developers.  Maybe samples/example code with a guide to what needs to be ...

• Question
• jira
• jira-administration
• jira-core
• scriptrunner

Hi everybody! During some migrations I created some sprints, put a ticket in the first one, and then started and closed them all (6 in total) one by one. I dont need them now anymore, because creat...

• Question
• jira
• jira-administration
• jira-core

I am working for a client who chose to work with Mantis bugtracker to store his backlog (his choice). For my team and for agility, I am periodically extracting stories from Mantis and uploading it i...

• Question
• jira
• jira-administration
• jira-software

I have a JIRA license, which ended 2016, may 18th. It's running version 6.3.9, and there is an update, 6.4.13, released 2016, march, 3rd.   I tried to upgrade it, but got a message saying...

• Question
• jira
• jira-administration
• jira-software

Right now the daily backup is being saved to the local drive and the files are eating up drive space.  (its a small drive)  We have a lot more space on the network.

• Question
• file-system
• jira
• jira-administration
• jira-core

I installed the latest version and now we see the following on all our issues    dnd.JPG

• Question
• addon-com.atlassian.jira.plugins.jira-dnd-atta
• jira
• jira-core

It seem like Bitbucket doesn't send any merge triggers. After merging a pull request that is connected to an issue in JIRA the issue in JIRA still has the 'open' status   Screen Shot 2017-01-...

• Question
• bitbucket
• cloud
• jira
• jira-software
• jira-software-cloud

Our monthly fees seem to be constantly increasing due to an added user count or some other add-on products. I would like to investigate what advantages could we make use of if we were to switch to an...

• Question
• jira
• jira-core

How can I export the ticket's description within Excel?

• Question
• jira
• jira-core

I want to use "100-user developer license, Standard" Licence for Jira Portfolio on Jira Software and get "Incompatible with product license". What is wrong with that license?

• Question
• jira
• jira-administration
• jira-software

Hi, I'm currently working on a Jira/Scrum guideline for the team I'm working in. I have a lot of concerns in regards to handling issues that are very likely to be duplicated between user stories, ep...

• Question
• cloud
• jira
• jira-cloud
• jira-core

I have a Product project, and I am trying to assign stories to a Sprint under a Software development project.  I can see it in that Sprint, but if you login to the Software development project,...

• Question
• jira
• jira-administration
• jira-core

I created 3 new custom fields, simple Select List (Single Choice) fields with four options. When I go to the list of custom fields, it does not display the new fields in the list. However, going to...

• Question
• jira
• jira-service-desk

What is the best way to learn how much time a specific issue spent in a specific status? For example, I have a Priority 1 issue with an SLA of 1 hour. Not only do I want to know whether the SLA was ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Well my english isn't the best so i think it will be a little bit difficult to explain what is my problem. First of all i don't know if here is the ideal section or even the ideal forum to help me. J...

• Question
• cloud
• confluence
• jira

Hello,  I'm using graphs on the dashboard and don't understand how i can have positive elements for the graph created compared to solved tickets. I always have 0 for the solved. I try to put t...

• Question
• jira
• jira-administration
• jira-core

Could you please advise me on how can I remove Popular from JIRA Customer Portal? The thing is that Customer who are added can see other companies. I have attached an example.

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

There are two parts to this questions. Is there any savings in ether compute and/or DB size in having JIRA projects all following the same work flow? We are running JIRA on our own servers and...

• Question
• jira
• jira-administration
• jira-core

This question is in reference to Atlassian Documentation: Configuring sub-tasks Ask your question here...

• Question
• jira
• jira-administration
• jira-core
• sub-task

How to change the name of commentator via API ? 

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi All, Sorry for the basic question, it doesn't look  possible from the cloud version of Jira but if it is I can't figure out how. My current situation requires approvals from ...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud