Jira

I need to be able to add full customer details, addresses, contacts etc is this possible so that then tickets can be assigned to that customer and we have their full details? All I can see is the op...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

So - 2 days ago, and for as long as I can remember, the story status has shown in a column on the Sprint Report, and also on the Active Sprint board for a story with subtasks.  And now it's gon...

• Question
• jira
• jira-core

Hi there! I´ve seperated my issue forms in three Tabs: main, references, solution Now, i want to have these tabs always shown in the view issue Screen. Is there a way to do that, although there is ...

• Question
• jira
• jira-administration
• jira-software

Hi experts! i´ve googled around and digged through the questions here, but i didn´t find a solution for following requirement: I need the possibility to distinguish between the development Version ...

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-administration
• jira-core

Is it possible to create three dimensional filter gadgets in jira dashboard?

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

Use case: I would like to understand what are the EPICs of a specific Initiative when I'm calculating the timeline, so that I can adjust some priorities. This is also valid between stories and E...

• Question
• advanced-roadmaps
• cloud
• jira-cloud

Hello there, we are using JIRA and SharePoint in our team and I noticed the following issue: Currently we are attaching files to an issue that are also saved in SharePoint. (We need them in JIRA to...

• Question
• attachment
• jira
• jira-core
• sharepoint

Hello, Is there a way to create a JQL matching issues where a certain SLA field is empty ? The only operators I found where numeric ones (=, <, >, ...) but I couldn't find any "is empty" oper...

• Question
• jira
• jira-service-desk

Hi Guys, I've run into the following issue trying to setup custom coloring of a JIRA instance. I'm using JIRA 7.3.0 with Service Desk 3.3.0 So, applying some changes to the custom colors in System...

• Question
• jira
• jira-administration
• jira-core

Hello everybody! I was trying to make mapping in my template - I need to see all the linked issues (summary) in one line, so I used this command: #{for j = LinksCount}${Links[j].Summary};...

• Question
• addon-jira-xporter
• jira
• jira-core
• xporter

When you upgrade your user tier you need to purchase a license for all Paid Addons. As you need to get a quote from Atlassian it is desirable to get only one quote that contains all required license...

• Question
• app
• jira
• jira-administration
• jira-core
• licence

 Hello! After the new year ceased to work on the notification e-mail. Do not come to anyone from the team.

• Question
• cloud
• jira
• jira-cloud
• jira-core

Is there a way to identitfy which issue types, custom fields or screens belong to which add-on?  The add-on name is not always defined in the title or description. Also&...

• Question
• jira
• jira-administration
• jira-software

...sername', dataType : 'json', contentType : 'application/json', beforeSend : function(xhr) { xhr.withCredentials = true; xhr.setRequestHeader('Authorization', make_base_auth(u...

• Question
• jira
• jira-core

I'm under JIRA Cloud, and most of the projects we create have a standard set of technical requirements. Is it possible to automatically generate these when we create a project? Can this be done with ...

• Question
• cloud
• jira
• jira-administration
• jira-cloud
• jira-core
• +1 more tag...

Trying to set up a workflow so that as it transitions between two statuses it automatically updates the tasks due date. Is this possible without script runner?

• Question
• cloud
• jira
• jira-cloud
• jira-core

Is it possible to restrict a value in a multi-select list to all users except a group?

• Question
• jira
• jira-software

Hi, I have a series of tasks that need to follow a sequence that involves different engineers. I assume that to do this, I need to use sub-tasks? What I want to do is to prevent an engineer from se...

• Question
• cloud
• jira
• jira-cloud

• Question
• jira
• jira-software

How do I show (on a card) that an issue is a blocker or is blocked? Displaying linked issues isn't helpful, since there are many kinds of links, and the majority aren't blockers.

• Question
• jira
• jira-administration
• jira-software

What virus scanning functionality does JIRA Service Desk Cloud come with?  Does it detect problems with attachments, hyperlinks (e.g. .exe file), etc.

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I would like to know which component (issue category for my purposes) takes the longest to resolve weekly, monthly yearly, on average etc.   However, all of the dashboard gadget for time do no...

• Question
• jira
• jira-administration
• jira-core

• Question
• jira
• jira-administration
• jira-software

I know this question has been asked a few times here however the suggested solutions do not work for us.  We've been trying to use the Workflow Properties to restrict access to cloning however i...

• Question
• jira
• jira-administration
• jira-software