Recently we upgraded to JIRA-7 and upgraded scriptrunner to 4.3.16. It seems from Jira-7 behaviors plugin is made part of scriptrunner. After this upgrade the fields that were once read-only is not...
Options displayed in the Add Role are Tester, Developer,Designer, Analyst, etc. How to configure this and is there any documentation for this? Seen this first time.
This question is in reference to Atlassian Documentation: Creating, editing, and deleting users Hi, I have done bulk uploaded the user into the new Jira's project. Either invitation & reset pas...
I need your help in making below configuration. Any examples explains the same is of great help. The solution I am looking is for making below configuration. I am creating a JIRA Service Desk for ...
Is there a way to set an issue permission/visibility on the the JIRA Service Desk Customer Portal to all authenticated customers? I'd like to be able to switch it between reporter, organizat...
I changed my name from confluence (manage in atlassian account). However it is still showing the old name in confluence and JIRA (https://prismondemand.atlassian.net/secure/ViewProfile.jspa) and...
Update user display name
Hello, I searched through previous questions and couldn't find an answer that fit closely to what I'm trying to do, so I thought I'd ask here. I am working on a project (Project A) that use...
This question is in reference to Atlassian Documentation: Importing existing issues to the backlog Hi, I'm trying to figure out how the import functionality works on the server version of Portfolio?...
I need to prevent users from selecting more than one component when creating new tickets, so I'll be able to work with auto-assignement by component according component selection. Currently JI...
Hey there! Do you plan to offer support for versions of JIRA newer than 7.2.7, namely 7.3.x? Thanks!
Are dependencies at the sub-task level supported in JIRA Portfolio? When I establish dependencies between sub-tasks in JIRA Portfolio and click the button to recalculate the schedule, the scheduler ...
Some of our teams have cloud and some have server, we would all move to server. However, since some of our teams are outsourced contrators and some are FTE's we do require enhanced security. &n...
This question is in reference to Atlassian Documentation: Working in agile projects is it possible to grant access to all projects but not allow the login to change anything
First I am NOT a developer and I always write my groovy expression with what I find here in Atlassian answers. But not this time I am trying to set a number custom field with a negative value. It...
I've been cleaning up our JIRA instance for the last few weeks. Today I put a few of the same projects onto the same issue scheme and deleted the old ones... now all my projects are gone. I've tried ...
I have a user that wants to get an Email for each of his company's service requests when they are submitted Is this possible? Thank you.
Hi All, I have just recently experienced an unusual issue with our JIRA workflows and screens. In our custom field library we have a field called "Environment". This field is associated with ...
Hi, We are using JIRA Service Desk on trial and we have observed that when a user sent us an email, by default this user is consider JIRA Service Desk customer and it is included on the&nb...
If I create an Epic, and put select component X on that, and then put stories into the epic, can I then create a filter that says project in "Project Name" and component = X, and I will get all stori...
We currently have two sub projects running along side each other from different departments the projects are now coming to a point where certain issues need to be addressed by the other project. Our ...
Hi, We are not able to see the Sprint boards and we receive the message: "There are no active sprints" despite the fact that there is an active Sprint ongoing. There is only one user that is ...
Hi, I'm a paying customer for JIRA on cloud and starting from last friday I'm unable to insert new issues in my JIRA because I'm getting this error "Raised during: Raised during is required." Can s...
Hello, we are trying to implement an automation rule that would transition a ticket from status to status after certain time of inactivity. I am trying to use SLA time breached trigger. The pr...
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