Out team wants to use Epic in the SCRUM boards and I think I need Agile enabled for that? Can you please let me know on how to enable Agile in Cloud instance?
We have JIRA cloud and when I am in Create User screen and click in any field, I get a dropdown from no where as below. It takes multiple random clicks before I can enter data into any of the fields....
Hi, We want to mention JIRA customers and send mails when an issue is created in a Business project. We want this functionality in all the JIRA core projects. With JIRA SD we can create client acc...
Referencing the article here: https://confluence.atlassian.com/agile/jira-agile-administrator-s-guide/jira-agile-labs
This question is in reference to Atlassian Documentation: Getting help Ask your question here...
This question is in reference to Atlassian Documentation: Editing multiple issues at the same time Where is the Global permission set to allow a user/group to use the Bulk Change functionality? &nb...
This question is in reference to Atlassian Documentation: Global permissions Hello, I can't seem to find a way to limit which Portfolio plans a user can and can not see. I am only able to use...
Si clientes se dan de alta de forma manual en Jira, y desde un mail no registrado se envía un mail a la cuenta de soporte, JIRA no procesa la solicitud y tampoco envía un aviso al cliente que su...
Does someone know JQL that will display the date a story went to "InProgress"? I can't find a field with that data but JIRA must have one because the Control Report shows how many days an item ...
Hello, Tickets that are initially assigned to me are automatically reassigned to my manager. How can this be stopped?
I have created different streams within my release fields to break my teams out for use with the schedule view at the bottom of portfolio. We have 7 streams with varying color designations.&nbs...
How can I find and display the date a story went into a particular status like "In Progress"? "resolutiondate" has the date a story was resolved but I can't find a field like that for "In Progr...
I have a Portfolio project with a start date of Feb 1 2017. I have an Epic in this project that started progress on that same date, we'll call it "Epic 1." Epic 1 is assigned to "Team A" and it has a...
Hello, I am trying to find out how i can set appropriate SLAs to tickets from different geographical locations. As an agent in the US wouldnt want to get hit with SLA visitations for a ticket create...
If I set up JIRA to create tickets when sent to an email account, but also have that email account tied to a user who handles the JIRA tickets - will that work? For instance - An email is sent to xy...
am I right to assume that disabling the module (in UPM): Project automation (automation_project_admin) will prevent project admins from editing the automation rules? we have too many ...
This question is in reference to Atlassian Documentation: Integrations I currently have JIRA Software but would like to add JIRA Service Desk to my account. When I try to add it I get an error messa...
Hello, We are using the structure Plugin for JIRA. As we have several groups and they all have an own structure it is possible, that one issue is part of two or more structures. When I open the is...
Hello, The project lead is not mentioned in the notification scheme, yet he receives all email notifications on all issues. How can I change this?
Hello, The project lead is not mentioned in the notification scheme, yet he receives all email notifications on all issues. How can I change this?
Hi! We're currently testing the add-on "sumUp for JIRA" and would like to group tasks in a filter by epic link. This basically works fine, BUT all sub-tasks from all epics are summed up in a separa...
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