Jira

I'm trying to setup a transition notification to a specific group I've created, however, in 7.2.1 when I go to create the custom event, I don't see "Email" as an option. I see templates for everythin...

• Question
• email
• event
• jira
• notification
• transition

difference between basic and IT service desk project types in JIRA service desk

• Question
• jira
• jira-service-desk

Hi, we noticed we have a lot of additional gadget requests facing our instance since the update. Is this a known behaviour with JIRA 7.2? I only read about the gadgets calculation moved away from t...

• Question
• jira
• jira-administration
• jira-software

In our Development Project, we have Organized our requirements in EPIC and Stories which holds the functional requirements. Development team creates the tasks which we link to stories (not making sub...

• Question
• jira
• jira-administration
• jira-software

We deploy JIRA Software through a configuration management system. We deploy to several environments and want to be able to tightly manage what versions are installed where.  Would it be p...

• Question
• jira
• jira-administration
• jira-core

I'm trying to close a sprint but not being able. All my issues are marked done but show as in progress on the backlog. See images below: image2016-10-17 11:42:30.png   This is my Statuses Co...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I am creating an automation based on a query. If the "IF" statement is true I want to set a custom field to a specific value. But I can't select the custom field?   It is available on the i...

• Question
• cloud
• jira
• jira-cloud
• jira-core
• jira-service-desk
• +1 more tag...

Buenos días, ¿Existe alguna forma de "congelar" una parte de un proyecto? es decir no sólo un elemento (issue) sino que se cree un punto y aparte del proyecto con varios elementos, mediante una line...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Do they dissapear? Do i need to migrate issues? Any other things i need to save before removing JIRA servicedesk?

• Question
• jira
• jira-service-desk

Last week we started to see a red error message using Chrome. Jira still seems to be working with Firefox. An error occurred Please try refreshing the page, or contact your administrator / Atlassia...

• Question
• jira
• jira-administration
• jira-core

Hi, My Current Sprint Burndown chart starts from the wrong number entirely! I have a total of 124 points in my sprint when I clicked START SPRINT but when I look at the burndown chart it Shows that ...

• Question
• burndown
• cloud
• jira
• jira-core
• sprint
• +1 more tag...

We have been running a JIRA / Confluence installation in the cloud for a few months and everything has worked properly. Since a few days now, some users can no longer login. If I look at the Use...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I've installed JIRA trail version for validating. I installed in my office server, I can not able to access JIRA from my server. it's showing error.   This site can’t be reache...

• Question
• jira-software

New feature was added in JIRA Service Desk to group people by organizations. By default customer from that organization create issue with share set to that organization. From manual: "If a customer i...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi there..   I'm new on Jira....trying to discover how to implement it with the less regret in the future... For now, I'm stuck with this... Is there any way to link a project to another pro...

• Question
• cloud
• jira
• jira-software
• jira-software-cloud

I have created a filter Project = xyz and status not in (closed, resolved) Which Statistic Type I have to use to visible above filter pie chart??

• Question
• cloud
• jira
• jira-cloud
• jira-core

...hread.java:745) [?:1.8.0_102] Caused by: com.querydsl.core.QueryException: Caught PSQLException for insert into public.propertyentry (entity_name, entity_id, property_key, propertytype, id)     v...

• Question
• cloud
• jira
• jira-cloud
• jira-core

Hi, I am doing Jira-Qradar Integration wherein an issue updation in JIRA will trigger an event in qradar. Now Qradar only supports LEEF format, can we push JIRA logs in leef format so that...

• Question
• jira
• jira-service-desk

in board , draft a subtask in progress .the assignger changed .how i can fix it .

• Question
• jira
• jira-software

When I add a comment to a ticket and share it either internally or with the customer, how can I stop myself getting an email notification? Since I'm the person adding the comment, it seems little poi...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi, How can i disable email notification and still keep the notification on JIRA mobile app?

• Question
• jira
• jira-administration
• jira-software

I'm loving the new Organisation feature for Customers in JIRA Service Desk however I want to show the customers' organisation to agents. Logically, if the customer is part of the organisation, it sho...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

Hi All, I am not familiar with Service Desk and just inherited an instance to manage. I see they have used a field called "SLA Applicable" in the Service Desk Request form. This is a drop down and h...

• Question
• cloud
• jira
• jira-service-desk
• jira-service-desk-cloud

I have an automation that creates a clone on an issue transition, and now I'm trying to do something with that clone. Specifically, I'm trying to do an auto transition with it.  It didn't seem ...

• Question
• addon-com.codebarrel.addons.automation
• jira
• jira-core

...imple def infoprio = getFieldById("customfield_11002") def impact = getFieldById("customfield_12404").getValue()   if (impact == '1 - Very Hight'){     infoprio.setRequired(true...

• Question
• behaviours
• jira
• jira-administration
• jira-software
• scriptrunner