Is it possible to export issues by specifying the delimiter? For example we would like to choose comma and quotes as the delimiter and text qualifier. I see that I am only able to export as an excel...
We recently installed Service Desk and have noticed that some programmatic access is breaking because REST endpoints, e.g.: /rest/api/2/search sometimes redirect (302) to /servicedesk/customer/por...
Is it possible to get the mail message in the format which remote application is sending to JIRA system? If no,please let me know the solution for the same. Regards Varun N
I want to be able to create a link from a JIRA issue X in Project A to a JIRA issue Y in Project B. However certain users should not be allowed to drill-down on created link to issue Y in Projec...
I know in typical agile we don't assign one issue to multiple users, but based on our situation we have to assign issue to multiple users, which was achieved using multiuser field. Users are able to...
So I put an automation on my service desk project. (Triage requests sent by mail). It is pretty simple but does NOT work. When: Issue Created IF: request-channel-type = email AND reporte...
In Service Desk: I would like to automate tickets generated via email by certain users to be a certain issue type other than the standard user issue type. For instance, automatic tickets emailed in...
...he forums (https://answers.atlassian.com/questions/39983183/is-there-a-backlog-in-kanban) that suggest there is no server version for this feature-- is this true?
This question is in reference to Atlassian Documentation: Workflow transition button disappeared from the issue view page Ask your question here...
Hello We would like to know, How to restrict users creating issues in JIRA based on issue type ? For example: we wish to allow users creating Defects but not Defect Task. Is it possible ? If...
I have set up my dependencies on my stories in my JIRA project and they show on the individual story panel in portfolio in the scope view. When I click on the respective story bar in the timeli...
...eopened" and "Public comment added" are sent fine for the same issues - but the customer does not get the notification when the Resolution is set. I have tried several times to disable/enable t...
I implemented script which auto-assign task for some user by executing script by ScriptRunner for Cloud. The problem is as script modify user by async calling REST api it's done after UI show...
Hi everyone This is not a specific question, but I'm hoping to get some input as to how my small department is using JIRA. A year ago, we started using JIRA and we were very happy with the man...
Is there a way to find out when and how issues got added by whom in an active Sprint in JIRA? I was checking the atlassian-jira.log file and did not find anything there. Thanks for your h...
@Steven Behnke Hello Steve...As you ask I've created the topic on Atlassian answers. So, may be you can help me. As we know Service Desk is not mature and we have to create somme tools with allow t...
...cheme="https" secure="true" When we now access JIRA or Confluence we get lots of errors: Jira: 2016-11-02 16:11:58,494 http-nio-8080-exec-6 WARN mad 971x467x1 1uf2vh9 193.174.118.227 /rest/a...
Hi, We have Portfolio for JIRA and have limited the access to Portfolio to users who work in a team-of-teams. But we do want normal users to be able to set the Parent Link from within the Create / ...
JIRA server 7.2.4 works quickly, however, after logging several users start to work slowly
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