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Signature Removal

Timothy McKay
Contributor
July 18, 2025

When someone emails a ticket to Jira. is there a way to remove the signature that appears in the email?

2 answers

1 vote
Walter Buggenhout
Community Champion
July 18, 2025

Hi @Timothy McKay,

Have a look if this support article can help you work around this.

Hope this helps! 

0 votes
Dan Breyen
Community Champion
July 18, 2025

Hi @Timothy McKay as of today, I don't know of a way to do that with the base code.  I did find JSDCLOUD-11606 on Atlassian's Jira Site to add something like this.  Please vote for and watch it for updates.  It's been open for a bit and looks like it was closed and reopened.

Hope that helps.

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