Community resources
Community resources
Community resources
Jira
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Hi everyone, My team links multiple Zendesk tickets to a single Jira ticket, and we aren't able to monitor how many Zendesk tickets are linked to Jira. I've been tasked with finding a way t...
- Question
- cloud
- jira
- jira-cloud
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Hi all, I am learning how to use Jira and want to practise making reports. When I click on reports in my Scrum project, I only get the following options. I do not get any reports relating to I...
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Dear All, How can I edit the screen by removing the field "Fix version" but only for Epic issue type? No change for all other ticket types. This field is not located in Custom Fields, it is ...
- Question
- cloud
- jira
- jira-cloud
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Hello, I use JIRA Server v7.12.3. For a specific issue type (bug) workflow, I'd like to assign an issue to component lead on initial issue creation. But there are 2 conditions: 1. For some compon...
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Hello team trust you are wall well We want a look up table where I can add new clients on the Jira side
- Question
- cloud
- cloud-automation
- jira
- jira-cloud
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Hi, I am looking for this automation: When creating a new issue, if the parent has label1, then the new issue should also get label1. How can that be setup? Thank you!
- Question
- cloud
- jira
- jira-cloud
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I created a transition screen so that when issues are transitioned in our workflow, people can add time spent. However, the time spent field is not showing up. First screen shot is what I...
- Question
- cloud
- jira
- jira-cloud
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After the update from Jira software 9.12.2 (and JSM 5.12.2) to version 9.16.1 (JSM 5.17.0) our UI seems to be broken in the left side bar. It is both in software and JSM. The text is in white or ligh...
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Hello, I am creating a assets database and I want to have a field called "ID" which needs to be changed automatically when I create the assets. Example: If last created object has "ID" 1, when I c...
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I would like my assistant to be able to add customers to our JSM project. However, this warning appears. "You do not have permission to invite customers to this service project" I've even tr...
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Mistake 18 How are your global groups and external user accounts structured? You need a specific way to handle external consultants, vendors, auditors, and even interns or temporary employees. Co...
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Hello, I am having trouble linking tickets with the same value in a field. We have this custom field "Third Party Ticket Number" with the id: 22037. We have hundreds of tickets with value in that fi...
- Question
- cloud
- jira
- jira-cloud
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In Jira, and later in Service Desk as well, we need to be able to link a ticket to customer (company) names, where one ticket can link to multiple companies. What we need to accomplish, is: ...
- Question
- cloud
- jira
- jira-cloud
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...nternal/1.0/darkFeatures/com.atlassian.jira.attachments.storage.configurable It returns "{"enabled": true}" so why the FileStoreSwitcher says it it disabled?
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Hi all, I'm trying to debug an issue in our workflow or some kind of automation. What happened: Something caused the Tester to be updated from an assigned user to "none". What we see: The his...
- Question
- cloud
- jira
- jira-cloud
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Hi community, i´m setting up confluence as a knowledge database for our company. Of course i´m trying out all the possibilities of confluence as much as i can. It´s a nice feature to mention emplo...
- Question
- cloud
- jira-cloud
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I want to create a test case but while creating I cant see the option Test in the issue Type can some one help me on this
- Question
- cloud
- jira
- jira-cloud
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Hello everyone, I would like to create a board in Jira to use as a Calendar: each ticket would be a reminder (specifically a reminder for business payments). So I need each ticket to be recurring. E...
- Question
- cloud
- jira
- jira-cloud
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Estamos teniendo algunos problemas con las copias de seguridad y necesitamos reducir su espacio. Tiene jira alguna herramienta para reducir el espacio o tiene algún procedimiento para esto? Gracias!
- Question
- jira
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Hi everyone, I'm a self-improvement and lifestyle blogger looking to streamline my blog management using Atlassian tools. I need advice on: 1. **Content Planning:** Best tools for scheduling and trac...
- Question
- portfolio-for-jira
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Mistake 17 For today’s tale of security horror, I’ll share the story of a small company that had Jira Server and used Atlassian’s Crowd product to store user credentials. Their tools were public...
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We have received a request from a client to extract the 'external delivery comments' of each ticket into a single cell. CSV example (formatted as a table): Ticket Link E...
- Question
- cloud
- jira
- jira-cloud
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Hi , I want to get all active users who has logged in more than 31 day... with this script , I have inactive users also.. how to get list of only active users ? import com.a...
- Question
- jira
- jira-server
- server
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I added a new custom field, but when looking at it in the backlog, it makes the whole area of the backlog look ugly. Any ways to make it appear next to the priorities?
- Question
- cloud
- jira
- jira-cloud
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Hi Everyone, I am working on create a new custom JQL function in Jira ScriptRunner and need some assistance. My requirement is to create a Custom JQL function (returns issues that have linked issues...
- Question
- data-center
- groovy
- jira
- jira-data-center
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