Jira

I am attempting to use the Hide Transition from user condition in one of my workflows.  It appears to only be partly working.  The condition did hide it from the view screen for an issue. &...

• Question
• jira
• jira-cloud

Hi,  I am a Jira account administrator and I am setting up this account for my company. I have added few users to check how the support tickets goes into the clients account .  So, now my...

• Question
• jira

I need to add and remove users in Jira but I cannot find the gear icon per Jira's Help pages where I should be able to manage users. I'm supposed to have global admin rights - how do I know that I ha...

• Question
• jira

Hi,  We use crowd for user directory. And using scriptrunner we automate the users to be inactive if they haven't logged in last 90 days. So when the user turns to inactive is it possible to se...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• email
• jira
• scriptrunner

All, I have a project for Travel in my JIRA and I have noticed an issue with one of the user wherein he is unable approve any travel requests since he isn't getting any approve button . He gets the r...

• Question
• jira

Dear Gurus, I have been requested with an action  to add a new QA field for ex QA person along iwth Assignee, Reporter & watchers , can someone assist me how I can achevie this ? Please find...

• Question
• jira

Hi, I added two new users, but did not give them access to any projects. However, they are able to get full administrative view of my business projects... which I don't want them to see.  Can ...

• Question
• jira

We have a custom field that has several different (yet similar) contexts. When a user is searching issues across all projects and clicks on the More dropdown our custom field is unavailable...

• Question
• app
• custom-field
• jira
• jira-development

So let's say that on the subject of the email the customer wrote the component of his support case, is it possible that when an email arrives, JIRA will get and set the component field?

• Question
• component
• email
• jira

hi all, I've uploaded/ installed Jira service desk version 3.3.0 and the Jira version is 7.3.0. When the installation is done and I want to create a Service Desk project I got this stack trace, not...

• Question
• jira

• Question
• jira

Be Able to See the progress being made by the Assignee on their Tickets For Example, if they work on tickets in order of Ticket ID: xxxx then yyyy then zzz   The progress chart should show the ...

• Question
• jira

as the question sum it up, I would like to change the position (weight attribute in xml web-panel definition) depending some data which I can get from java, javascript or velocity.   any help ?

• Question
• jira

What are options available in JIRA to create Dynamic fields in the forms?

• Question
• jira

Hello,   I have this configuration now working :   JIRA software + Service Desk Client (HTTPS) -> Single Reverse Proxy (httpd) -> JIRA Server (http) or JIRA Service Desk My JIRA...

• Question
• jira
• jira-service-desk
• reverse-proxy

I have created a Business Project space, and have some issues with the Board.   When selecting the "Assigned to me" filter, team members are not able to see their assigned issues.  

• Question
• agile
• board
• cloud
• jira

Hello, I have setup an user directory to synchronize with our Active Directory like this: Base DN: dc=domain,dc=name Additional User DN: ou=Employees Additional Group DN: ou=Groups,ou=are,ou=here...

• Question
• active-directory
• jira
• ldap

we are building the service desk at the moment and are on the brink of going live. out clients buy support hours from us on an nnual basis. can tempo be changed to run this budget time annually inst...

• Question
• cost
• jira
• jira-service-desk
• tempo

Hi! I am very new to JIRA and ajax in general. I am trying to create an issue, and here is my code for it: $.ajax({ type:"POST", url: "https://jira.website.com/rest/api/2/issue", dat...

• Question
• jira

Hi, By default, the "Default Field Configuration" is attached to the "System Default Field Configuration" on new projects in JIRA. However, this means all Issue Types on any project using the ...

• Question
• jira

Hi, I have the following flow, I want to disable/hide Info Provided for Analysis transition if it already went through Development started (from OPEN to IN PROGRESS to MORE INFO NEEDED). It should o...

• Question
• jira

Hi   I have an un  expected behaviour here. I have a lot on groups in active directory synchronized with JIRA. I would oike to apply a visibility restriction on some comments. I select ...

• Question
• comment
• jira

I have gone through multiple blogs and found the below sample code, but the code was displaying as is in Announment. Our JIRA is a cloud version so please help me on that   <div style="back...

• Question
• jira

Hi guys, As far as I know, JIRA just provide mail notification for issues, is it correct? We want to send some mail notification not only about issues but also other things, in another word ,we nee...

• Question
• email
• jira
• notification

Hi all,   I have a question regarding the Kanban board.   At the moment, not all SLA´s are being shown in the Kanban board. Some are there, but the majority is still missing. The 3 opt...

• Question
• jira