Jira

Hi everybody, We have made an upgrade from JIRA Software 7.1 to 7.4. We are missing the functionality to sort subtask in the task view. Is this a bug or what can we do to use this functionality ag...

• Question
• jira
• sort
• sub-task

Hi, when i want to add user, after write users email i have this error 500. Sorry for my English. I need Help! Referer URL: http://185.65.139.55:8080/secure/admin/user/InviteUser!default.jspa jav...

• Question
• jira-core

In confluence normally the below also comes up with a create issue to the right of create comments. But it has dissapperd How can i investigat, this is on jira and confluence cloud  

• Question
• confluence-cloud
• jira

We have been trying to setup the smtp server configuration under Jira. We have been trying to use SMTP over TLS on port 587. So far only SMTP unsecured over port 25 seems to be working. We need to a ...

• Question
• jira
• jira-software

I have a Jira instance with 12 Kanban projects all using the same workflow scheme which has 2 workflows: one for sub tasks and bugs and an extended one for user stories. The User Stories flow has ana...

• Question
• jira-core

JIRA currently let you add three extra fields to show up on Kanban board. Which is global for all issue types in your Kanban board. Is there any work around to customise this for each issue type...

• Question
• jira

I have a few custom fields with long names (in fact they are questions like how many users in the company). I notice that in detail section, the field name was put in two lines. (see the screenshot) ...

• Question
• jira

I am using JIRA v7.1.7 server edition.  According to JIRA documentation: "When viewing a list of attachments, you can add a new version of an existing attachment by uploading an ...

• Question
• jira
• jira-service-desk

I am usinf jira 6.4.x and have successfully created an app that uses the jira rest API to create issues, and to update various fields.  I am having issues setting the Sprint thoug...

• Question
• jira
• rest-api

  We are in the process of upgrading our jira 6.4.12 to 7.3.x. However I was going through one of the Atlassian Webinars and there they said that its better to go to 7.0 first and then to 7.3.x...

• Question
• jira

When I am create a ticket with the 'Initiative' type--I am receving an error message: "Simple Value Statement: Simple Value Statement is required".   Can someone tell me what is going on?

• Question
• issue
• jira

Hello, I am using Jira server version 7.3.8 I am trying to find All issues within and epic and its subtask. I tried using the belwo query Project = ABC and "Epic Link" in (ABC-4878) but it does no...

• Question
• jira
• jira-software

Report Criteria Project User Open Ticket Item

• Question
• jira

I want to capture the Issue key when a user enters details to the issue collector form. When a user submits a feedback screen with Issue key appears is there a way to capture that?

• Question
• jira

So I have open tickets, and currently I am adding a new custom multi-select field--the field is required and has a default value.    The only problem is the new custom field will not appe...

• Question
• custom-field
• jira
• sprint

We have very basic notification rules implemeted.  When an issue is assigned to a user, they receive an email.   When an issue is created, the reporter rececieves an email.  Thats it....

• Question
• jira

Hello All, I would like to know how to list all of the customer request types with their names and or Id's so that I can then set them using the automation tool.   I have a couple already, ju...

• Question
• jira-service-desk

I have one Project, Documentation. When I click the header, Project, and select it I get a view that doesn't allow me to enter board settings, everything looks washed out, and is entiled just, BOARD...

• Question
• jira

I'm not sure why it broke down, but I'm not interested in knowing. I would like to migrate our license to JIRA Cloud ASAP, as we're left with no running JIRA at the moment, is that possible? I can ...

• Question
• jira-software

Hello Atlassian Community,   we've spent some time to establish a working possibility to create issues via csv upload. It works fine, except for a couple of issues.   1.) It seems that ...

• Question
• csv
• field
• jira
• notification
• required-field

I'm trying to use the REST api in a laravel app, to add worklogs to an issue on my company's Jira Cloud instance. Whenever I sent the request it gives me an error, "Can not instantiate value of type...

• Question
• developer
• jira
• jira-cloud
• rest
• worklog

Basically on a reassignment from one team to another we require the tech to comment why it is being reassigned so that the end user knows what is occuring.  We would also like to append some tex...

• Question
• jira

Hi,   I would like to have a customer field that showed 'date of last comment'-'last comment' for example: 10/08 - this is the last comment   I'm using script runner and can get the la...

• Question
• jira
• scriptrunner

I want to move a subtask to done but I am unable to. It can only be moved to in progress, impeded, or accepted. The parent task is currently in the done column.

• Question
• jira
• jira-software

Hello, easy question, is it possible to edit Start or End dates of a Sprint, while the Sprint itself has already begun? We had to postpone of one day the Sprint Planning, then I created the Sprint s...

• Question
• date
• jira
• sprint