Greetings all, I would like to create a very basic service desk request screen to be used by our users to request permissions for Confluence, Jira and Bitbucket/Stash. I would like it to have...
I am trying out the GANTT chart for JIRA CORE and finding that it does not meet my needs. Are there others I can use? If so how can I get them, tried to upload one I found and could not f...
This may have been something I did. Recently took over as JIRA Admin, and took on the task of modifying Workflows for the current project. Somewhere in the last day, something has caused ...
Hi, I've just installed Jira (v7.5.2). It's empty, no project in it yet; I'm the only user. I was shocked when I saw it has already eaten 1+ GB memory. I tried, with the same results: On Windo...
Hi. I'm currently in the process of implementing time tracking in JIRA and scratching my head a bit. We have a required to require that any assignee logs work to a task and any associated sub-task...
Hi Team, We have recently configured & enabled JEditor plugin in JIRA server (v.7.2.0) for few projects fields like Comments and Description. ( jeditor renderer). HTML tags have been...
I am using Jira cloud, I recently created 10 filters and gave permissions for the teams to access the filters(i.e. 10 filters for 10 teams). The teams are able to view the columns saved for the filte...
I am using Jira Cloud. I recently setup around 10 filters and gave permissions to access the filter for those teams(10 Filters created for each team)- In the issue navigator , they are able to...
Hello, we're using Jira Service Desk and Jira Agile Boards/Core/Software. We read that our limit for the smallest license are 10 users for the boards and 3 agents for Service Desk, but how many cust...
I'm trying out the new Kanban backlog for one of my boards. I created the status "Backlog" in my workflow so I can apply it to the Kanban backlog column in column management. I have my workflow ...
I need to prevent developers logging work on issues which status is "NOT STARTED" I have tracked it down to set a property to the "NOT STARTED" status of the related Workflow. I don't f...
I created a new project and can log work just fine, however I cannot view MY OWN worklogs once I have logged them. I know that they were created successfully because the total tempo time logged incre...
Hello, I am new at Jira. Can you please help me and explain how do I invite people to view and edit my project? I sent the link but they failed to open it. Thank you.
JIRA Portfolio: How do I get an Epic that is linked to an Initiative (through Issue Link in Jira) to adopt that Initiative in Portfolio. It appears I have to manually add the Initiative and The...
Is there a way to clear selected Radio Button / Checkbox values on a Transition without scripting. I've looked at the Post-Functions and nothing seems to be available to achieve this. Jira 7.3.0 Th...
A user wants Bamboo to initiate a Jira transition (In Progress -> Resolved) when a Bamboo build is released to QA. After googling the topic, it looks like Jira can trigger Bamboo actions but not ...
Trying to follow the instructions in https://docs.servicerocket.com/display/CFSJ/Endpoints+-+URLs+Required+for+Salesforce+Configuration but my Jira instance does not match the doc. When I click ...
How to enable the customer to comment back by replying to the email they received from Jira? Currently agents can do that on ServcieDesk but not customers?
Hi, can't find answer by myself :) 1. I have a Project 2. Group of developers 3. Two users from customer: user1 and user2 How can I do this permissions scheme ? : 1. user1 and user2 sh...
Hello, We have both 'JIRA' and 'JIRA Service Desk' in our environment. From JIRA, in project 'Detail View', we can see all linked issues, which includes issues in the same JIRA instance and issues ...
my company wants to manage their orders in jira. They want to have the parent issue contain a total budget and all the child tickets contain their costs which subtract from the total budget in the ep...
I've accidentally deleted the jira-administrators group and I dont know how can I recover its admin permissions. I can add the group back but, it does not show the admin flag next to the group name.
Hi All! This is an issue that I have been facing in multiple companies and I'm hoping someone has an answer. Story points are used at the story level. But I was asked to get the sum of the story poi...
My Sprint reports are all flat with one giant red spike at the end, the x axis also has double numbers. This is for all sprint reports.
How do I keep track of the time spent on files in each status in JIRA cloud? Basically we need to know how long it is taking a person process a file.
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