Jira

In JIRA AMPS Version 6.2.11, I am getting classcastexception when I try to assign  ProjectComponent object to GenericValue. It was working before but giving issues with JIRA 7.5. Any s...

• Question
• api
• jira

Hello  I'm entering an incident collector on my website but it does not work in Google Chrome or Firefox, it only works in Safari. I include the code that I am using: <script type="text/...

• Question
• jira-software

While planning for JIRA Software implementation, we want to start from the scratch after rounds of testing on the same instance,  but not sure what would be on our check list to evaluate the 'fr...

• Question
• jira

I have a user who is able to removed watchers in one project but not another.  The user has project administrator role in both projects. The project roles in both projects are the same. How ca...

• Question
• jira

In some cases, new reporter may not know which project shall the issue belong to, however they know by components. Is there any way to do this in JIRA?

• Question
• jira

Hi we are looking at JIRA for our service desk which is a small group of staff ( currently 6) and wanting to know if we can easily import existing external customers. I have exported spreadsheet with...

• Question
• jira
• jira-service-desk

Hi There,    Did any one attempt to migrate basecamp data to JIRA??   Cheers Manohar 

• Question
• jira

Apologies up front for what seems like a basic question.... I have what seems like a pretty generic need but having a very minimal developer background I am struggling to understand (...

• Question
• developer
• jira
• rest

I have a custom field, with a value, that's not configured on any screens.  When viewing the issue (eg. https://blah.atlassian.net/browse/PROJ-1810) I want to see the custom field and it's value...

• Question
• custom-field
• jira
• jira-cloud
• screen

I have created a custom field " category" with list of values of " Development, Design, QA". This Customer field is paced on Log Work screen.   User selects Log work , enters the time spent, ...

• Question
• custom-field
• jira
• worklog

By default, JIRA should automatically copy the contents of your Comments to the Workflow Description. In doing so, the work log will be visible to members of the project role or group selected in the...

• Question
• jira
• worklog

My first AppLink attempt isn't doing well with the keys generated - would like to try again using the same AppLink but with a different public key - how can that be done ? (And if not, why is it not ...

• Question
• application-link
• jira-software

We are hosting our own Jira Server and will make it public; my users will be connecting via SSL.  My question is if I need to worry about making sure Jira and Confluence are using an SSL connect...

• Question
• confluence
• jira

Hi! Does anyone know if and how JIRA can be setup to provide external customers with secure access to JIRA, so that they could submit tickets/issues via the tool?   Any feedback would be grea...

• Question
• jira

I've been working on this for the past couple of days now and have gotten nowhere. I'm unable to use my service desk because the permissions are incorrect but when I try to go to the edit permissions...

• Question
• jira
• jira-service-desk
• jira-software
• null-pointer-exception
• permission
• +1 more tag...

Hi Community, I have a scenario where jsd customer portal is not used by customers, however customers are "Portal customers only" , so no jsd accounts. Customer permission that is selected is "Anyon...

• Question
• cloud
• customer
• jira
• jira-service-desk
• portal-only

Hello,  how would I customize the screen that the customer uses to browse their service requests.  I would like to add the ability to filter or search on the fields they are being displayed...

• Question
• customer-portal
• jira
• jira-service-desk
• request

Hi All, What is the relationship between story points and time tracking? Secondly, if I am using time tracking, can I view the velocity in terms of time tracked? Where can I find more info about t...

• Question
• burndown
• jira
• story-points
• time-tracking
• velocity

We have an issue type "Release" and on that it has multiple tabs (due to the number of custom fields needed for the ticket) When I have a radio button it displays like the attached screenshot (title...

• Question
• jira

I've written a Jira Report plugin and have been asked to add graphs in addition to the tabular data. How do I add graphics to my report (or is there another plugin type?)

• Question
• app
• graph
• jira

Can you help me with this issue.

• Question
• jira
• jira-service-desk

I just setup a new JIRA server.  JIRA 7.5.2. The install showed no errors.  The integrity Checker Pass everything but    Check for Duplicate Permissions Check the permissio...

• Question
• jira

It takes several seconds to switch from the main project menu which has Backlog and Active Sprints into the Isses menu that has Open, Done, Recently View, etc. I'd like to have one menu under the pr...

• Question
• jira

HI All,   we recently migrated from self-hosted to cloud, & now i want to move existing portfolio in self-hosted to cloud. I think that was a live portfolio plan  Is there a way to ...

• Question
• advanced-roadmaps

Greetings all, I would like to create a very basic service desk request screen to be used by our users to request permissions for Confluence, Jira and Bitbucket/Stash.  I would like it to have...

• Question
• jira