Jira

Hi, I need help with showing the workflow buttons and some custom fields in "Board Issue Detail Screen". See the screenshot. The Issue Detail Screen is showing up at the right side when you cli...

• Question
• jira-software

I created a dashboard with each project within the company on tasks being raised, which is updated every 15min based on the status of the task. When I click on the pie-chart and list all the tasks th...

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• jira
• jira-service-desk

As part of my new job role I was asked to generate weekly reports for missed due dates and how many tasks have been raised and how many of those tasked have been completed. Does anyone have a draft r...

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• jira

I saw this post. https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-resolve-issue-programmatically/qaq-p/547540 However, as mentioned in this post,  setResolutionObject(&lt...

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• jira
• resolution

Hello, I have 3 agents and 1 administrator in my installation of jira service desk 3.5, but I see an error message tell me that I have more users than I can use. Can someone tell me if this license...

• Question
• jira
• jira-service-desk
• user-management

Few weeks ago, when I go to login page It requires to have google login page. But my email in jira is an alias and jira cloud could not find it, so i could not login anymore.   Please fix the ...

• Question
• jira

hi,   I'm just wondering if I can bold a digit inside a number string. I tried 1234*5* but it doesn't seem to work

• Question
• jira-software

I need to copy (one time activity) the values from the severity field to priority for ~ 60 issues. How do I do that?  The built-in scripts doesn't support it as I can see. Thanks!  

• Question
• jira

I have one issue type called as "QA Effort". This QA Effort can have parent issue type as "Epic, Story, Bugs, Feature". Now I want to find all the issue type("QA Effort") whose parent issue type is "...

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• jira
• jql

Observe that I cannot search anymore inactive users? Any way to search them?  

• Question
• jira

One of our service desk requests has a field for an email address. This will be a third party - neither the request maker nor the request receiver. When Create is pressed and an issue is created, we...

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• jira
• jira-service-desk

Hi, in our Unassigned issues queue, is there a way to just add an "assign to" type dropdown column to quickly assign tickets? Opening the ticket and assigning time could be cut in less than half if ...

• Question
• jira
• jira-service-desk

There is a recent change in Jira cloud that mean my scrum boards no longer work   I get the message TOO MANY ISSUES ARE TRYING TO LOAD It will take you eons to scroll through mountains of is...

• Question
• jira
• jira-software

HI, I am trying to determine if onchange in Javascript is no longer supported in JIRA (7.2.10).  Below is my logic.  It will not trigger the onchange function.  I want to do something...

• Question
• jira

Hi Everyone, I can't seem to find a way to configure this...  I thought I would be able to setup our Portal Customers as approvers.  Scenario: the workflow process includes "Client Verifi...

• Question
• jira-service-desk
• cloud
• jira
• jira-service-desk-cloud

I have my JIRA Service Desk installed on an AWS EC2 instance. My goal is to allow our customers to access their customer portal. http://servername:5000/Login     -- How to get to...

• Question
• jira
• jira-service-desk

HI, I am having one issue with custom field that is greyed out for users role in one project. We are using that custom field in many different project there its not greyed out but one project for us...

• Question
• jira

I have a custom field called "Case type".  It can be set to Support, Implementation or Warranty.  Default value is Support.  Can this be changed based on Issue Type?  This value i...

• Question
• jira

I have an issue with multiple people giving approval. The reviewers are selected in a custom field by the issue author. The individual approvals are then tracked in another custom field.  I woul...

• Question
• jira

Hi, I recently installed Jira, Bitbucket and Confluence all on the same server. All fine so far; all the application can link with one other. I then configured Nginx ( on a separate server ) and prox...

• Question
• jira-software

I'm a manager, and I want to receive and email when anyone on my team (members of a certain JIRA group) do anything. IE: Comment on a ticket, get assigned a ticket, move a ticket.   ...

• Question
• jira

I'm a manager, and I want to receive and email when anyone on my team (members of a certain JIRA group) do anything. IE: Comment on a ticket, get assigned a ticket, move a ticket.   Is th...

• Question
• jira

So,   Background: We've had a 10 user license for Jira...we had a MySQL meltdown, and we were unable to retrieve the backup file for it...using our exsisting JIRA, we cleared out the dbconfig...

• Question
• jira-software

My product owners have ranked their epics in the JIRA portfolio view.  But in their boards, they sometimes want to work some stories from a lower ranked epic early, but they want to preserve the...

• Question
• advanced-roadmaps
• jira

Hello, I have own server with JIRA. On the server through the DNS server, I have redirected several domains, e.g a.com/b.com/c.com For each domain, upon entering port 8080 receives a login pane...

• Question
• jira-software