Jira

Hi @ all, I have a problem with notification and Jira Service Desk Workflow. At my workflow I have a escalation path. With clicking at escallate the service desk agent get a mask where he can add s...

• Question
• jira
• jira-service-desk

I've had a look through the REST API and I'm not sure if this is possible. Currently I want to get all the worklogs with a specific custom field value using the API. I understand I can do this with a...

• Question
• jira
• rest-api

Hi I would like to run some JQL to show how if an issue hasnt transitioned through a status after X.  I have tried  Key = X and status changed BEFORE 1w This is not giving me consistant...

• Question
• jira
• jql
• status

...nvocationTargetException for class org.apache.catalina.connector.Connector useBodyEncodingForURI=true) java.lang.reflect.InvocationTargetException at sun.reflect.NativeMethodAccessorImpl.invoke0(Native M...

• Question
• bug
• jira
• ssl
• tomcat

I my Jira Issue there is "Delivery Tag" under "Delivery Request" that I would like to show in my Filter Results Gadget that I have in my Dashboard. Anybody that knows how I can manage to do that?

• Question
• jira

Our CEO is a friend of multiple teams and has work that he is accountable for in each sprint. I can't seem to figure out how to create a filter that shows only tasks for him that are in live sprints...

• Question
• jira

hi, users of JIRA Software 7.3 , server users.  In our company, we have all users can create labels and it has been abused. now, we are planning run some queries off of the labels and run repo...

• Question
• jira
• jira-software

Hi! I'm trying to calculate the time the issue has been in status Open with a scripted field using Scriptrunner, which is the initial status for the issue. I've used the example found on this page,...

• Question
• jira
• scripted-field
• scriptrunner

we created custom field named it  'fieldText'. it is dropdownList. we need to change format of fieldText.  we want this 'fieldText' filed to look bold, in some color.  we are using jir...

• Question
• jira

We have one multi select checkbox custom field called Impacted Application here suppose  I have selected 3 values and these three values should be carried and added to another issue with th...

• Question
• custom-field
• jira
• scriptrunner

Hello, what does it mean by a plan in the portfolio? Can I treat it as an annual roadmap and add all my products in a single roadmap?

• Question
• advanced-roadmaps

Hello Jira Masters , I want to get the current screen id of an issue event in Jira Listener. can you help please  .??

• Question
• jira
• listener
• screen

Hi, I manage a team and have a dashboard set up with a filter for each team member showing the current issues assigned to them.  We use the issue priority and a due date to set the work pr...

• Question
• agile
• jira
• rank

After a ticket opens up through the Service Desk portal, the ticket opens up in jira as an issue. In the issue view screen I have some summary panel of the ticket with link to Service Desk...

• Question
• jira
• jira-service-desk

We raise our defects in HP ALM (QC) which are then synronised with JIRA which is where our developers pick them up from. When the defect appears in JIRA, the formatting is included as text.  As...

• Question
• jira

the 2 cloud instances have the same versions and i just want to migrate a project from one cloud instance to another cloud instance 

• Question
• jira

Hey Everyone,  I'm new to Jira and im trying to get the most out of the tool and wanted to use the "card colours" feature so i can colour cards in the activity sprint view to change colour base...

• Question
• jira

Jira 7.3.1 Outgoing mail is disabled yet I am still getting frequent log noise of the form: 2017-09-08 09:58:00,031 Sending mailitem com.atlassian.jira.mail.IssueMailQueueItem@7c6f2627[issue=com.a...

• Question
• jira

Hi, I need help with showing the workflow buttons and some custom fields in "Board Issue Detail Screen". See the screenshot. The Issue Detail Screen is showing up at the right side when you cli...

• Question
• jira-software

I created a dashboard with each project within the company on tasks being raised, which is updated every 15min based on the status of the task. When I click on the pie-chart and list all the tasks th...

• Question
• jira
• jira-service-desk

As part of my new job role I was asked to generate weekly reports for missed due dates and how many tasks have been raised and how many of those tasked have been completed. Does anyone have a draft r...

• Question
• jira

I saw this post. https://community.atlassian.com/t5/Answers-Developer-Questions/How-to-resolve-issue-programmatically/qaq-p/547540 However, as mentioned in this post,  setResolutionObject(&lt...

• Question
• jira
• resolution

Hello, I have 3 agents and 1 administrator in my installation of jira service desk 3.5, but I see an error message tell me that I have more users than I can use. Can someone tell me if this license...

• Question
• jira
• jira-service-desk
• user-management

Few weeks ago, when I go to login page It requires to have google login page. But my email in jira is an alias and jira cloud could not find it, so i could not login anymore.   Please fix the ...

• Question
• jira

hi,   I'm just wondering if I can bold a digit inside a number string. I tried 1234*5* but it doesn't seem to work

• Question
• jira-software