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×Hi! I have this issue creating a new incidence with a attach photo taken in the moment. Anyway the incidence is created fine, and then I can attach the photo to it. It´s rare.
Hi, I am trying to redesign the ongoing process in my company. Currently, the client service executives manage all the client meeting history and the action items manually. We have both confluence an...
How can I search for issues assigned to inactive users in JIRA cloud? We have to make people inactive when they leave (because we get charged by the user). I found this link: h...
Can anyone recommend any Customer Relationship Management add-on for JIRA? Basically just want to replace several spreadsheets for "Customer account tracking" and pro...
...ile: <Context path="/jira" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true"> <Connector port="8080" maxThreads="150" minSpareThreads="25" c...
...erver.xml file: <Context path="/jira" docBase="${catalina.home}/atlassian-jira" reloadable="false" useHttpOnly="true"> <Connector port="8080" maxThreads="150" minSpareThreads="25" c...
I am looking to create a workflow where the reporter can assign task to multiple users who need to approve the task before providing a resolution to the task. Looking for something clo...
How can I get all the sub tasks for a query returning only high level items (like stories). for example, I want to get all the stories with a special label and all the sub tasks for these is...
So, JIRA Software 7.6.1 was released on 6 December 2017, and the only way I know to find out about it is to periodically look at the version available for download here: https://www.atlassian.c...
I am building a project which will be used internally for Code Releases i.e. this will not be a typical Software Development project. I want to prevent users from cloning issues, is it possible to do...
Hi, We are with the 7.3 version of Jira software. We want to migrate to 7.6 because we want the "Goal into Sprint" functionality. Is it complicated ? What is the procedure ? Is t...
Hi , I am trying to get particular feilds from REST API . when i try from POSTMAN following query it works fine https://XXX/rest/api/latest/search?jql=resolution=Unresolved&fields=...
Hi, The backlog is ordered by default by rank and we have the rank functionnality to have the drag n drop functionnality. But is it possible to sort by rank ASC and by priority DESC and have the dr...
The secon steps verification failed due to operated in ipad.
I am using the Cloud-based service desk, and I have configured the Widget. It is awesome, but is there any specific setting for mobile-view? As the widget appears with a bigger font on mobiles. &nb...
I am setting a filter sharing as "Shared with the public" in board configuration and adding Group (Anyone) to permission Browse Projects. As result project still is u...
Help, :) I have created many boards and this is the first time I have seen this. I have two columns and one of the columns when in the configure portion shows a status with 1 issue...
In the new JIRA Cloud, I find Boards very confusing. Can someone please tell me how to create a NEW Board for an existing project? It's driving me nuts - thanks!
Hello! I activated Kanban Backlog and Epics panel according to user manual. But it appears only in Kanban Backlog. Is it possible to have an Epic panel in Kanban Board? If not, is it planned to i...
Hello, I want more characters available when I edit an already created Epic name. It does appear that there is a limit of 35, how can this be increased? Regards Fred
Dear Support, I renewed my license key for the JIRA software 7.3.0 but I cannot edit the license key under Applications - Versions & licenses. It is greyed out even though I am logged in as the ...
...ccept CC Assignee: false CC Watchers: false Catch Email Address: [removed for privacy] Create Users: false Default Reporter: yesenia.rodriguez Notify Users: true S...
I wanted to find out how to update the dropdown list of assignees per project.
We are getting error 500 when running JIRA after upgrading to v7.6.1#76002-sha1:21e6670. I got a log referral number of "5bd2da60-d131-456d-8958-9804c9a6ef5f". The cause is not specific. I get ...
Jira 7.1.10 I'm trying to remove a 'Merge Code' component from an issue with the endpoint: PUT /rest/api/2/issue/{issueIdOrKey} and the json data: {'update': {'components': [{'remove': [{'na...
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