Jira

I have a support desk project to track customer requests, but where I need to assign out tasks to resolve the issue, I log addition tickets in other projects and link to the service desk ticket.&nbsp...

• Question
• jira
• jql

If any issue is created, not receiving system notification to all users.

• Question
• jira-software

Hey guys, I'm looking for a solution to show icons (besides the type of item - e.g. story, bug, epic or the flag item) on the cards in "active sprints" view (new environment) - maybe some special ic...

• Question
• icon
• jira-software
• status

Hi all,  I notice that in Portfolio I can't remove item from plan without removing his parent issue.  I mean, when I have a story with an epic and initiative link, if this story is the on...

• Question
• advanced-roadmaps

We have a Kanban process for a product that is currently in MVP development stage. For maximum visibility for stakeholders, we want to define agile goals / milestones in Portfolio, something like: ...

• Question
• advanced-roadmaps
• jira-software

First I wanted to say that Portfolio for JIRA is a great add on that enables us to finally create realistic release plans and manage capacities with JIRA. We have a Kanban process for a product that...

• Question
• advanced-roadmaps
• jira
• jira-software
• kanban
• rank

Hi, We currently have Jira installation with LDAP connection working fine. Now we are facing the need to change the LDAP connection to use SSL. We did the change in our test environment and everyth...

• Question
• jira-software
• ldap
• ssl

When JIRA is workig over https, @mentions are not working correctly. Before using https @mentions worked stable. When jira users restart their browsers, @mentions start working again....

• Question
• jira-software
• server

I saw a thread about getting all child issues out of specific Epics, and obviously I can write a query to filter only specific desired epics (for example, according to label). But I don't see a way ...

• Question
• jira
• jira-software
• jql

Hi , How to import workflow xml from local machine to JIRA cloud server. Regards, Amey

• Question
• import
• jira
• workflow

Hello support,   JIRA is not loading or starting for me. Could you please help?

• Question
• jira

...until the Jira Core expired (trial license that apparently installed alongside the Jira Software license).  I really didn't even know that "Core" had installed alongside my regular Jira Softw...

• Question
• jira-software

Hi, I have configured my workflow, and I need know how to configure a state to close the issue (mark as resolved). I´m working with a software user, not with helpdesk (this user works fine and can ...

• Question
• jira

Hello and good day,   I want to do a query to check the issues that have been modified of issue type. To improve the query, I would like to know it by filtering the modification by ...

• Question
• jira

Hi All, I have created an Epic and associate to it few stories, tasks and bugs. also created sub-tasks which are associate to their related tasks. is there an option in jira to set the Epic status ...

• Question
• jira

Normally when I attach a file to an issue, this action is logged and can be viewed in activity-all. Why is it not always logged?

• Question
• issue
• jira

Currently Our Production jIra version is 7.1.9 and we are in plan t migrate Jira from Windows machine to another Linux machines. So it would be done in 1 month. However the Jira current version endli...

• Question
• jira-software

Hi Team,           I need to integrate my self-hosted gitlab and jira server. How will do that without using any tools??   Thanks     

• Question
• jira
• jira-software

I would like to see timesheet for individual who is working on specific project.  How would I navigate to that page ? Currently I am not getting any option in left menu from where i can view t...

• Question
• jira-software

Hey Everyone! I've been a Jira developer/admin for a few years now and have almost exclusively played with the UI, never the background server. So I figured I would use a spare home computer as a Ji...

• Question
• install
• jira-software

i read many docs say that to enable remote api ; but when i access to general configuration , i don't see it  , so how to enable this , i am using jira cloud  thanks you so much

• Question
• atlassian-support
• jira
• jira-cloud

Hi, JIRA version : 7.2.7 Jira takes longer time than usual on creating the issue. It takes more than a minute. Please let me know how to resolve. Thanks, Krithica

• Question
• jira-core

Hi, The issue type icon is not the same in create screen and issue view screen. The below is the exact icon (Violet) colour attached to the issue type. But in the create screen alone it is dif...

• Question
• jira-core

Hi, I have created Epics, added stories to epics and linked Stories with tasks. Problem is with reporting, is there any way to search or set a gadget that would show me all issues, stories of an Ep...

• Question
• epic
• jira-software
• search

This is pretty vital information for an admin, but it seems like this is not logged. Is that correct? (Although logging slows down systems, Atlassian should really cranck up the logging in their app...

• Question
• jira
• log