Jira

When a team member submits a ticket to me via JIRA, the service desk does not generate the ticket in my queue. How do I correct this issue? We had this issue before, is it because with the latest rel...

• Question
• atlassian-support
• jira
• jira-service-desk

Hello Team,   We have created few of fields with "Multi Test line Box" for one of issue type in our JIRA Project. And those fields are added to view and edit screen, but we are not ...

• Question
• jira

We recently upgraded to  JIRA v7.7.1 We have a SQL Server 2008 R2 Database and see that it is not supported and want to upgrade it to SQL Server 2012.  Is this pretty much a straight forw...

• Question
• jira
• ms-sql

Hi, I'm trying to set an automatic email sender that will generate monthly raports per projects (i need to see: project, issue, worklog day, worklog reporter and time spent) and automatically send i...

• Question
• jira
• jira-software

Hi, Our JIRA (login page, AboutPage.jspa, JiraCreditsPage!default.jspa and forget password link) is showed in google.com when we type our JIRA www address. We wan`t to remove it. We did the thing w...

• Question
• jira
• jira-software

Hi, I've created a webhook for the "worklog deleted" event. My url looks like this: http://host.de/webhook/mark_worklog_deleted.php?issueid=${issue.id}   I need to pass the issue.id (or...

• Question
• jira
• variable
• webhook

Hi, we are about to launch production site, and before that, where can we go find all the outstanding issues related to jira software version 7.8.0 , please ?  https://jira.atlassian.com  ...

• Question
• jira-software

Hello Everyone,   Just curious to know if we have multiple Workflows within a project, is it possible to configure a Board ?   thanks in advance for your help.   -Mahesh

• Question
• jira-core

Hello! So the question is pretty self-explanatory; I want to know if there is a certain way to tell if an add-on can be installed on an Atlassian cloud instance of Jira? At first I assumed all...

• Question
• app
• cloud
• jira
• jira-cloud
• jira-service-desk
• +1 more tag...

Hello, I've got issues with Jira Software (7.8.0). I try to install Jira Service Desk on existing Jira Software system. It work's perfectly but I can't add Software Desk project.  Of cours...

• Question
• jira-service-desk
• jira-software

We want to add 2 new status to our Kanban board. We go to "Board-> configure -> Columns" and then the Option "Simplify workflow" cant be clicked on, which means that we cant add new status (rig...

• Question
• jira
• kanban
• workflow

Hi. What is the reason for the Atlassian products not to follow the RFC8288 for paging of resources?    

• Question
• atl-dev
• jira
• rest-api

Hi,   Can any one please help me to understand how to install and access JIRA in Linux ? I have JIRA installed as a service in Windows server but i wanted to learn how to use in Linux. I che...

• Question
• developer
• jira

Hi We have a process management Project, and I want when a assignee commnented in a status , issue assign to other assignee in same status. is this possible? thanks

• Question
• jira

The dialog for enabling smart commits doesn't open.   Jira Software version 7.8.0 Bitbucket version 5.8.1 Console output: Uncaught TypeError: dialog2 is not a function  

• Question
• jira-software
• bitbucket
• bitbucket-server
• bug
• smart-commit

Hello! I know there are already much posts in place but none of them seems to get the whole picture for me. Current situation: We are planning to migrate from JIRA Server to Cloud At the moment ...

• Question
• migration
• jira-cloud
• jira-core

Hi, I need to setup 10 mailboxes for 10 different regions. Based on the mailbox it should be allocated to a specific regional queue. For example: india@xxx.com should be moved to Indian regional qu...

• Question
• jemh
• jira
• jira-service-desk
• queue

Hello. I am using Jira 7.3.9 and jira Service Desk 3.5.3 (server). I am the admin. When I try to create a project (Projects -> Create Project) I don't get Any Software Project to choose. Why is...

• Question
• jira
• jira-service-desk

This questions concerns the number format for custom number fields.  I'd like to create a number field in which I can input and view a numeric value in English scientific notation. Fo...

• Question
• custom-field
• field
• jira
• number

Hello! We have jira ans wiki hosting on the server of our Russian Atlassian re-seller (teamlead.ru). Addresses: https://kdsoft.teamlead.ru/, https://kdsoft-wiki.teamlead.ru/ For the ...

• Question
• confluence
• jira
• jira-software
• migration

Is there a way to set up a funnel which includes tickets NOT linked to specific Epic? Some context, I have 70 epics in the backlog and I want to include all the tickets from these except a specific ...

• Question
• filter
• jira

I'm trying to set the time tracker to Estimate of say 5hours and log 3hs and have remaining 2hrs, however estimated is always set to Not Specified.   I have set it to legacy mode and still no ...

• Question
• jira
• jira-cloud
• time-tracking

Hi, I would like to find all tickets, where creator and user are the same. I started with assignee = creator, but it is not working. Does anybody know a trick ? :D

• Question
• jira

My agent (myself) had been receiving email notifications for over a year, any emails received or tickets assigned to me and I'd receive and email. This has for some unknown reason stopped, when I ch...

• Question
• jira
• notification

Hi, i have a user which has sprint manager role assigned, but he is unable to delete a sprint. It works only if he has administrative permissions. (he is also member of all projects within the spri...

• Question
• jira
• jira-software