Hello All - I am currently in the process of creating a JIRA project that involves an email handler. I've figured out how to configure it in that when the email address receives an email, it c...
Hi I'm trying to configure the Tuckey URLRewrite filter for Jira we are going to change the base URL as part of an upgrade we are planning. We are currently using it in our confluence environment suc...
Recently, we encountered an issue where after a series of server restarts, all of our user installed plug-ins and the service desk application disappeared from our Jira server instance. We are not qu...
i created a Dashboard with a two dimensional filter for Version and total number of defects for the versions. Sorting is "ORDER by affectedVersions DESC" My Question is: Why is Ve...
We're using Jira for ticket / service desk functions, and CIC by Genesys for other facets of the system. Jira uses JSON and RESTful service calls, CIC primarily uses SOAP calls. I can ...
When I drag+drop a subtask in my board from a middle column to the right "Done" columne, I get an error. When I set the status in the Details-view of the subtask using the w...
I recognized that the browser based view for a JIRA ticket list is limited to max. 1.000 tickets. The filter result shows more if existing (just the value on top) but the page (higher then 20th page...
We are facing problem while checking attachments after migrating Jira from one server to another server.
In Jira Service Desk 3.9.2, how do I create a report that shows all issues ranked by the reporter? I'd like to see which users are submitting the most issues.
Hi, three weeks ago we migrated our jira installation to sql server and issues are now surfacing. After some investigations, the ID fields are not identity anymore which is causing some problems whe...
Jira Server 7.8, cannot view the "JIRA System Administrators" permission, only "JIRA Administrators". Also cannot change many system settings like SMTP and backup. Please advise...
In project "ProjectX" with many issue types (Issue type1 , issue type2, issue type3) Can we limit : "Group1" can see only issue type "issue type1" &n...
I just Release a version, but it's still showing up in the backlog. Considering tickets are Done, Why they are still in the Pending Backlog? Thanks & regards Anna
We need to be able to export worklog information by project, user and for a specific timeframe (daily-monthly) We have been trying to trouble shoot this issue by using 1. Pivot tables 2. Forecas...
I 'm trying to evaluate moving our current Jira server to Jira Data Center on AWS. I have a certificate imported to the ACM but the ARN for the certificate is longer then the 32 characters allo...
How to delete
We want to import the issues from a Mantis BT into Jira. The problem is that the Mantis server is behind a proxy server. How to overcome this? Also suspect that the database port (MySQL) is normally ...
I would like to base the permission scheme of a particular project on project roles only. basically, anyone who doesn't have a role in that project shouldn't be able to perform any action at all, inc...
I was wondering if sub-tasks can be reassigned to existing parent tasks. Can I drag and drop onto different parent tasks?
I am preparing a dashboard for an upcoming project and I wanted to set up a dashboard with issue counts. I wanted to get all currently open issues as well as issue open at the start of the project. I...
...WT signing for outbound requests back to the host. The add-on is authenticated when i install it in the JIRA dashboard and return the following pay-load: { key: 'my-add-on', clientKey: '*****', public...
Hi Can we add the issue progress(percentage or GUI) in the gadget as a column or provide me a solution where I can show the percentage of the progress of the issue. Thanks in Advance ...
Can we limit a certain transition "Rejected" to a specific user Thank you.
Hi, I have requirement that to create a scrum board where backlog shouldn't appear for this board. I tried but couldn't get it. Please help me out
I made a new Kanban Board in a given project, but it does not show up in the "Switch Boards > Boards in this Project" list with the other boards in the same project. Why might this happen?
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