ScriptRunner Listener: How get custom text field value into email template?

[John Dorapalli]

Hi,

I am trying to get a custom text field value into the "Email template" of "Send a custom email" script listener.

I tried many options that includes the following:

$cfValues['Custom Field Name']

$event.issue.getCustomFieldValue('customfield_11111')

$issue.getCustomFieldValue(componentManager.getCustomFieldManager().getCustomFieldObjectByName("Custom Field Name"))

Email Template:

----------------------

Hello $event.issue.getCustomFieldValue('customfield_11111')

We have received your request for $issue.summary. 

The reference number for this request is $issue.

Regards,

--------------------------------

Thanks for your time and help.

--John

[Brittany Wispell · Accepted solution]

Hey @John Dorapalli 

It should be something like this. What type of custom field is it? 

$issue.getCustomFieldValue('customfield_####')

[Brittany Wispell]

Actually it's something like this. 

Custom message here: <% out <<issue.getCustomFieldValue(com.atlassian.jira.component.ComponentAccessor.getCustomFieldManager().getCustomFieldObjectByName("Custom Field Name")
 ) %>

[John Dorapalli]

Hi Brittany,

Thank you for your quick response.

I tried that and it is not working.

$issue.getCustomFieldValue('customfield_11420')

It is a simple text custom field.

--John

[Brittany Wispell]

Hey @John Dorapalli try the second one I posted. Sorry for the confusion. But the second one should definitely work, just replace the custom field name with the name of your custom field name.

[John Dorapalli]

Bingo. The 2nd option works.
Thanks a lot @Brittany Wispell.

I remember trying that option but I tried it without the "out" statement.

[Brittany Wispell]

Awesome! Glad it worked! Have a great remainder of your day. :) If you could please accept this answer as a solution that would be greatly appreciated. It is the check mark next to the vote button :)