After the recent update, the new issues are all cramped into a small column on the right hand side. I understand that i can click on the task itself to see a fullscreen version, however the previous ...
Hi, We are evaluating jCMDB for our asset management and need your help on how to implement the below requirement: *Assumption:* a. Laptop Asset macbook1 with asset id SGL1 b. SGL1 Assigned to us...
Upgrade download options to the latest versions of JIRA Software & Service Desk are not appearing under the Applications; Versions & licenses page. Currently we are on 7.8.0 and 3.11.0 ...
Please let me know if my understanding is correct: Prom project setting, user has been added with a role of Scrum Master. He/she shouldn't be able to do sprint related tasks if - The role...
Hi I am using the below link to use with Power BI Desktop. For the url I am using https://###.atlassian.net (where ### represents out instance). This appears to work as I don't get a...
Hi, 1. we found this new backlog view changed. it's added navigation on the left for details panel. And it seems we lost ability to update status, or add any information directly from detail view. ...
I followed a visual guide that appeared on top of a task and switched opening details from modal to right sidebar. Unfortunately the sidebar is not resizable so its not very useful for me. The proble...
Is there a way to set default watchers for whole projects (include all issues)? I know that creator of an issues automatically becomes a watcher of that issue. Is there a possibility to have eve...
Hello - I'm writing because I was hoping someone could provide insight into either best practice or point me in the direction of troubleshooting my (what seems to be) mail handler issue. I created ...
Hi, What is the best way to recreate missing tickets for a disaster recovery? We just had a massive storage outage and lost 2 months worth of tickets. The only records we have are the JIRA email no...
I have a question of compatibility between Script Runner (Groovy script) and the Jira service desk client portal. I was able to add a custom groovy script validator in my workflow (ScriptRunner work...
Is there a query out there that mimics Active Stream. I currently use Active Steam on my dashboards, but it only shows limited amount of information. I would like additional info with thi...
Hi there, I'm looking for a way to pull a report on all the tickets that have been opened and closed in the last financial year (01 July 2017- 30 June 2018) on 2 or 3 projects. Can any on...
Hello everyone, I am new to Jira and I was assigned a side task to create a script that creates sub tasks in Jira. For example when a new user will join, we need to create sub tasks for c...
Hello, I need to change the workflow of my issue automatically. Whenever the user transits the last step of a workflow, the other workflow's first step should become the next step for the issu...
The issue in my project has a number field that is used to identify how many purchase orders were created. I would like to get the sum of these number fields from all of the issues in the project fo...
Can I have one issue get marked done in one release, and then reopen it for a different release? Sadly, the two releases are done days apart and the same Jira issue needs to be QA’d in two different ...
I would like to get community help to answer many of the questions and enrich my database.
As far as I can tell web items are used for linking to URLs. How might you connect the click event of the web item to a dialog menu like the ones for Create Issue and Create Project? I have seen Java...
For our automation testing - Users will pass 'Project Name', 'Version Name' and 'Cycle Name' in the test suit Json, we are trying to create test cycles under the given project and version. Is there a...
I want to setup automatic backups of my Jira to an AWS S3 Bucket. What is the easiest way of doing this? Are there any integrations?
Preciso de acesso administrador na ferramenta, porém estamos sem suporte, vocês conseguem ajudar? https://anbima.atlassian.net/plugins/servlet/ac/io.tempo.jira/project-accounts?user.key=brun...
Hello everyone, I am new to Jira and I was assigned a side task to create a script that creates sub tasks in Jira. For example when a new user will join, we need to create sub tasks for c...
Greetings community, I was hoping to start a discussion regarding some custom mail handling requirements and how you all might accomplish this within your environments. I've been working for the las...
Hi Team, Business Users are using the current version view to understand about releases, hence it make sense for them to see Sprint number along with the Priority, Project Key, Summary, Assigne...
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