Jira

  I was only able to export ticket numbers when attempting to extract data from JIRA for the past few months. However, I need detailed information for each ticket, including categories such as ...

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I'm trying to import comments for the issues from the CSV, but I can't seem to map the author anyhow. I've tried with all variations of the email and the user ID, as well as Full Nam...

• Question
• cloud
• jira
• jira-cloud
• jira-service-management

I am trying to update a User's status using the PATCH and the API endpoint -  /rest/align/api/2/users/{userID}; however, I am having issues. I am following the instructions at this link:&nb...

• Question
• cloud
• jira
• jira-align
• jira-cloud

I have spent 2 hours to configure all settings and check all permissions: My objective is to configure a specific issue security scheme and then apply security levels to issues. However, the "Secur...

• Question
• cloud
• jira
• jira-cloud

Hello.   Just a bit of background.  Company was recently acquired by another company.  Both have well built out Jira instances in separate Atlassian Suites.  We are looking the ...

• Question
• cloud
• jira
• jira-cloud

We are moving to SSO for our self hosted data center. One of the requirements is that the user id is the email address. Currently our instance does not require that as a user id. We were able to upda...

• Question
• data-center
• jira
• jira-data-center
• jira-server
• server

  Hey all. Building a basic report to show average cycle time for sub-tasks for a specific developer for each sprint. I am running into an issue where not all the issues the developer did in th...

• Question
• cloud
• jira-cloud

We use the Timeline view in a JIRA software project and see suspended users to the right of issue search input. I appreciate the value of having this where epics/parents or issues assigned to that us...

• Question
• cloud
• jira
• jira-cloud

I was able to automate cloning from a scrum board to kanban board for tasks but that for user stories keeps failing. Is there a way around this? @Bill Sheboy 

• Question
• cloud
• jira
• jira-cloud

Hi, Is there a way to natively copy a Jira Project (configurations and automations) from Production to Sandbox environment without copying the issues of that project? If there isn't a way to do thi...

• Question
• cloud
• jira
• jira-service-management
• jira-service-management-cloud
• sandbox

A colleague recently asked me if I had any Jira Plans (formerly known as Advanced Roadmaps) best practices. I immediately thought of several things that I would not really call best practices, but th...

• Article
• cloud
• jira
• jira-cloud
• plans

I have created an automation that collects and copies the details of the work logs of its child stories in the Epic. But when the work logs are recorded in the Epic with the automation,  are reg...

• Question
• data-center
• jira
• jira-automation
• jira-data-center
• worklog

Power BI connector issue  We renewed and reinstalled the connector,  There are 2 issues: 1) The only JIRA fields we can extract using the JIRA connector are associated with a Project Key ...

• Question
• cloud
• connector
• jira
• jira-cloud
• power-bi

Hello! After enabling and starting the SAML SSO configuration with Azure Active Directory, I lost access to the Atlassian tools. My administrator users are also unable to log into the tool, what sho...

• Question
• cloud
• jira-software
• jira-work-management
• jira-work-management-cloud

In Jira cloud, I am trying to setup a project with the permission like only the project admins can create the requirement issue type, and tester can create defects. I have separate workflow setup for...

• Question
• cloud
• jira
• jira-cloud

Within 1 project, we want to ensure newly created bugs are placed at the top of the backlog.  This allows us to review all new bugs when we're in refinement.  Currently, my best attempt...

• Question
• cloud
• jira
• jira-cloud

Recently, our board backlog started to show closed tickets. Usually, any ticket where StatusCategory = Done is not displayed in the backlog. Nothing about the board filter has changed that would caus...

• Question
• cloud
• jira
• jira-cloud

Hello everyone. I'd like to know how to select all the values of a custom field in a Jira Server automation, as shown in the image below  

• Question
• automation
• data-center
• jira
• jira-data-center
• jira-server
• +1 more tag...

Hi,   I am trying to create a prioritisation score which is based off of 3 categories and then added together into a final score.    I have three multiple choice fields.  Eac...

• Question
• cloud
• jira
• jira-cloud

Hi community, Is it possible to have a different set of fields within the same project for a specific issue type? Example: Project X uses issue type Task. There are 3 different boards in project X....

• Question
• cloud
• jira
• jira-cloud

Hi! I want to freeze some fields in my custom issue type called Feature Project. I use PBM Projects Issue screen scheme but I want to add Frozen PBMP Screen Scheme to the same project called PBM Proj...

• Question
• cloud
• jira
• jira-cloud

I would need a way to be able to see in one place all the comments in which I was mentioned. Comments are the only way for me to stay updated on projects. I've tried dashboards but there doesn't seem...

• Question
• cloud
• jira
• jira-cloud

I am trying to setup Jira Product for an organisation (see Estonians888) and after trying it gives a technical problem. I was trying to recreate estonians888.atlassian... or reuse, would still give a...

• Question
• cloud
• jira
• jira-cloud

Hello Guys, we have two fields with name Start date(ID:10038) and end date(ID:10039). Both are date pickers now my requirement is we want to auto populate value of original estimate based on diff...

• Question
• cloud
• jira
• jira-cloud

Not able to add "unsupported" validator through REST API in Bulk workflow transition error like "Rule cannot be applied to this type or is unsupported". JIRA REST API Endpoint:  "https://...

• Question
• cloud
• jira
• jira-cloud
• transition
• validator
• +1 more tag...