create a template on cloud server
Hello. I need your help. I would like to create Filter/Dashboard where I can check if tickets are resolved within one week (or are in one status within one week). We need this to make sure that we re...
When users edit the description field, a browser dialog box appears. "Please wait a moment for the server to finish then retry your action" The error is repeated only in the google chrome browser, ...
Hi! In out installation (cloud) subtask icons are missing. This is what is showing: Any idea of what could I do to make them show correctly?
Hello everyone, I have small problem with authentication in JIRA. On my instance we were using internal user directory with login like: mguz I wanted to add Delegated LDAP authenticatio...
Hi! In out installation (cloud) subtask icons are missing. This is what is showing: Any idea of what could I do to make them show correctly?
i am running a Virtual Machine on the cloud environment and have installed Service Desk on that machine, now i want to give access to the external customer and on a different network.
I have a Question how to get notification for a perticular user similar to gmail notification like if an issue is assigned to you means or if an issue has any update relevent to you or any one commen...
The backlog displays all issues except the resolved ones. With the advanced search I am able to see the reslolved issues but not within the epic they belong. With the baclog I want to see them for e...
I am working with two teams in a project. They work with one single workflow. Let's say we have 3 statuses, A when Team A is working on it, B when Team B is working on it, C when the issue is ready/d...
Hi! I'm looking for a JQL that returns unresolved standard issues (e.g. Story / Task) from a specific project for which all sub-tasks are resolved or cancelled. I've tried a few things, but...
Need to send notification to both old and new assignee when assignee has changed in jira
Hi, I want to update a custom field value in a sub-task if in the parent task the custom field value was updated, with Script Listeners. The sub-task custom field and task custom field are the same...
My fellow Atlassians i need again your help :) Quick info!!!! I am informed for the latest supported DBs! The company uses MySql right now and the senior administrator (i'm the junior one) is t...
I am creating JIRA Subtask using the below in POSTMAN: URL:https://<host>/rest/api/2/issue/ { "fields": { "project": { "key": Test" }, "parent": { "key": "Test-123" }, "sum...
Hi everyone. When we create a ticket the windows doesn't disappear, while the ticket created successfully. Jira works well, but from time to time replies with a delay. And users pre...
I am keen to know if there is any way to include the roadmap feature present in next gen Kanban template into project management template. The reason i want to do this is I am using pr...
On the Homepage of jira software are new information about roadmaps. All the screenshots look like there are from the cloud version. Is there a hint that the next server version get also this featur...
In comment section while try to enter the particular users names , it not showing the auto suggestions to me.
I am keen to know if we can put in due dates for each of the projects as well in Jira? Also if there are any reports on projects e.g. projects by project lead, no of team members for each pr...
Can we can a email notification sent to all the assignee if there are no updates for n number of days for a custom JQL query? Can we use script runner to solve this? Subscription to filter doesn't he...
I'm getting this error when posting a simple JSON [{"step":"Click Action dropdown >> Add Person","data":"\n"}] to the rest/raven/1.0/api/test/MyTestID/step/1 ...any idea...
Hi all, I'm a novice jira user and downloaded the self-hosted jira software server to learn how to use it in a more advanced way. I chose to try it for free for the time being but I plan to purchase...
How do I create a project which no one can access except myself? We have multiple admins on the system and it seems that if you are admin you can access any of the projects. I can organize it in a s...
I've created a new user and added that user to the same project / group / roles as an existing user. The existing user can see only a single project - as desired. The new user can see all projects. W...
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| June 3, 2025 7:00 AM PDT |