Hi Team, I have created a new workflow Scheme and i need to upload to the a project which already got Scheme in it and that Scheme is been shared with multiple projects. My question...
Hello, My organization makes use of Microsoft Exchange to manage the users. We would like to have a periodic report of all the bugs assigned to the subordinates of a specific manager. For example,...
Hi, I am trying to use the Message Custom field (for edit) in one of our Request in Jira Service Desk. We are on Jira Server 7.13 and Jira Toolkit version is 0.35.14. I created t...
The system status page states all systems operational (including support). When I select to contact Atlassian however I get a notification near the top of the page after a minute or 2 or after ...
Hi, Good morning, First of all thank you for the support, We are implementing Jira on a customer and we need to create a 3D barchart is there any addon to do that?
In project board is almost same settings than portfolio. Is there way to use board values in portfolio directly to avoid need to fill same data 2 times ? Settings in project board: ...
When I started the update to Universal Plugin Manager, a few minutes after update start, I received messages from users that Jira was hanging and they were getting errors such as: Exception: Error...
Hello Atlassian team , I need to setup a Service account on Cloud . How do I go about it ? Please advise. I should be able to call API using the account. This account doesnt have email address ...
Hello Everyone, This morning our self-hosted JIRA installation broke down, rejecting all access requests from all users. Since there is nothing else than "An unexpected error has occurred d...
in JIRA 6.3.15 , when I create a project I am presented with 7 options. Sample issue Tracking Service Desk Software development Project management JIRA Classic Agile kanban Agile Scrum&...
We are using JIRA on-premise version 4.3.3 of 100 User license, Now we want upgrade JIRA version and also increase User count 250. It this possible in case of JIRA on-premise server edition.
Hi! I would like to know is it possible somehow disable or hide "Business" project type option from "Create new Project" window/template ? I suppose that this probably possible through disabling...
Can I import a CSV file into a next-gen project?
Hi all - probably a really dumb question but I can't find the answer anywhere... I recently activated the Portfolio trial on behalf of another user within our cloud based Jira instance. Because it w...
Hi! We want to use Jira Ops but - how to add incident templates from Ops to Jira Serve Desk customer portal? What we want to get - to give a users an ability to inform Service Desk agents about tro...
Recieve this error in Jira ver 7.8.3 (catalina.out): "java.sql.SQLException: Protocol violation" The applicatin use ojdbc7.jar (Implementation-Version: 12.1.0.1.0) and we used Oracle DB ver 12.2.0.1...
ERROR - Unexpected failure occurred. Importer will stop immediately. Data may be in an unstable state: Error on the first record. What do I fix?
Recently, I've created a new projects with their boards. But other users cannot see these boards. Can you help me? Should I change the permission schemes? Or something in the settings of the created ...
How do I configure a workflow such that: An issue in PROJECT-A has a status of DONE The issue needs to be moved to PROJECT-B On moving it to PROJECT-B it picks up a status of NEW ...
Hi, I have jira server plugin. I saved my proerty like this url: `/jira/rest/api/2/project/${projectKey}/properties/MyProp`, type: 'PUT', contentType: 'application/json', dataType: "json"...
Jira how to create/clone task that enforce due date >= today? I often clone task to make new task, and in that clone, the due date is same as due date of original task. So sometime duedate...
Purpose : To create an interface between java based tool and JIRA. Requirements: 1)To fetch existing issues and issue attributes from JIRA (Read from JIRA) &...
Dear Community, Our Company uses Agile Scrum methodology to lead many different IT projects and we are very satisfied with the level of quality and customer satisfaction we obtain. Internally, teams...
Hello, we are using Jira Service Desk as our ticketing system. It is working nicely, but we'd like to do some fine tailoring. Currently we have customer that can create and cancel their own tickets...
Hello, we are using Jira Service Desk as our ticketing system. It is working nicely, but we'd like to do some fine tailoring. Currently when users create request that requires approval, we receive ...
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