Jira

Dears, Is there any way to set up a reminder message or pop up message on issue resolve screen in JIRA Service Desk without buying any plugin? I failed to make text field default value showing on i...

• Question
• jira

I installed the plugin and added the macro tracking information/table, but there was an error as seen below:

• Question
• jira-software

Is it possible to authorize different users to only be able to access certain select projects within the same account? For example if I have different people or companies that work on some projects b...

• Question
• jira-software

I'm seeing extra tasks in my bigpicture program and I'm not sure how to debug what the issue is with them.  Is there a sync log somewhere that you can look at to see why it is failing my synchro...

• Question
• jira-core
• jira-core-server
• server

Hello,   I'm using Jira Cloud, and I've created a custom field with a cascading list.  When I do a filter, I get results based on the parent.  However, when I try the same thing ...

• Question
• jira
• jira-administration
• jira-cloud
• jira-misc-workflow-extensions

Some background: Our hierarchy is set up as Feature > Epic > Story We have separate Jira projects by team We have a cloud instance Each of these projects run a common PI/Sprint cadence Ea...

• Question
• advanced-roadmaps

I'm using the Jira-Python API to find issues that meet certain criteria. I'm trying to find issues where the field contents are not equal to {}. That field auto-populates with the curly braces when l...

• Question
• cloud
• jira
• jira-cloud
• jql
• python

I have a Behaviour script that imports a class from a Groovy script file, and calls some static methods of that class.  The Behaviour has been importing the class and running fine for several mo...

• Question
• behaviours
• developer
• groovy
• jira
• jira-server
• +1 more tag...

I have got the email (from KACE) creating an issue in Jira. Is there any way to set values for certain fields  e.g. Assignee  or status and default the issue into the Active sprint. 

• Question
• jira
• jira-administration

Hello Atlassian Community!   I have granted the browse permission to Anyone in our service desk so users can view incidents where the Impact = "Extensive / Widespread"    I created...

• Question
• jira-core

My organization has a number of different Kanban teams that follow different practices, map statuses in different columns, place one or more statuses in backlog, and have different sub-queries.&...

• Question
• api
• jira-software
• jira-software-server
• rest-api
• server

can't able to see the contents on the screen after applying announcement banner. it showing complete white page

• Question
• jira-core

In the old view, you could set the sort order of comments. The default is newest to the bottom, but it generally makes sense to have newest at the top so that the latest information is accessibl...

• Question
• atl-bento
• jira-core

Our organization has been using JIRA cloud but due to a merger we are moving to  JIRA Software-Datacenter 7.13.   I have enjoyed the JIRA Cloud app on my phone when travelling. Can ...

• Question
• data-center
• enterprise
• jira
• mobile

Really would like to see a full list of what field I have available to me and what they do.

• Question
• jira-software

I was trying to do a system restore to another JIRA Server 7.10.0 instance on another PC. when I got the following error: Error There was a problem restoring ActiveObjects data for the <unknown ...

• Question
• app
• database
• jira-software
• jira-software-server
• server

Hi everyone, I just saw the notice regarding the release of Jira Server 8 and the new "Plan Your Upgrade" tool. I am currently running Jira Server 7.12.3 with an Oracle 12c R2 database, and I ran th...

• Question
• jira-software
• jira-software-server
• oracle
• server

Hello All, How to make two custom fields required (multi select list) based on the custom field value selection?? Example: we have a custom field called "Class"(single select list) , "Branding"(mu...

• Question
• jira
• jira-server
• script
• scriptrunner
• server

I am creating a dashboard in JIRA and I want to see original estimates for an epic and total time spent. Can I see that on a dashboard? 

• Question
• epic
• jira-software

Is it possible to customize the ticket view within the service desk portal?      We want to be able to display the Request Type on the ticket view as a read-only field. At this...

• Question
• cloud
• customer-portal
• jira
• jira-cloud
• jira-service-desk

Hello! We are running a JIRA cloud instance with about 40 projects defined. When we make a major change to a form, as we are currently planning, field creation is time consuming and tedious and pu...

• Question
• automation
• csv
• custom-field
• field
• jira
• +1 more tag...

Our company has started using JIRA and this transition has been very successful.  There is one thing though that I miss. Here an example : We used to develop tests and have an excel sheet with...

• Question
• jira

Hello - as other Users have, we are running into the row limitations enforced by JIRA when attempting to extract our Production Incident (PIM), Risks/Issues, and Change Requests (HCR) records.&n...

• Question
• jira

I really like the next-gen simplified Jira. The UI is better and most of the complex features that made the classic Jira so difficult aren't needed for a lightweight process. And I love the Road...

• Question
• cloud
• jira
• jira-cloud
• next-gen

We are trying to upgrade Jira version from 2.121.1 to newer version of the Jira. it is deployed on cloud (AWS). is there a specific instructions we need to follow ?

• Question
• jira
• jira-server