Jira

I've created a custom-field titled, "Capacity"  I'm trying to add up all sub-tasks with a value in "Capacity" on a user story into a custom field titled on issue-type story entitled -  (To...

• Question
• jira-software
• scriptrunner

Hi, I need move jira 8.0.2 to new server. I found the article https://confluence.atlassian.com/adminjiraserver080/migrating-jira-applications-to-another-server-967897065.html. This article looks li...

• Question
• jira-software
• jira-software-server
• server

I'm noticing that even though issues are moved to the "Done" column on my Kanban board, they are not really being marked as resolved:  It seems like the only way to actually resolve an issue ...

• Question
• cloud
• jira
• jira-cloud

My company has a process for on boarding new customers. It goes through many steps to different departments. I would like a way to create a template for this process that will assign to the same peop...

• Question
• jira-software

I took backup from Jira Cloud and tried to import on Jira Software server installed on my local machine. But I got the below error. There was a problem parsing the backup XML file at /var/atlassian/...

• Question
• jira-software

Hello, I've created & saved quite a few sets of filter results and I'd like to send them through email...is there any capability of copy & pasting these results for easier access within my e...

• Question
• jira

There are occasions when a JSD issue is linked to 2 Jira Software issues where the 2 issues have different fixVersions. One fixVersion is deployed to production, the other is not.   In this sc...

• Question
• issue-link
• jira
• jira-cloud

How can I get "key in (HS-8887, HM-861, QS-20, HM-14326)" to sort in order in this screen display order HS-8887 HM-861 QS-20 HM-14326

• Question
• jira
• jira-server
• server

Hi, I have a client who is facing this issue since 2 days ago.   They're a JIRA Cloud user so they can not access to the JIRA Logs to see if the Mail Handler is not recieving the mails with th...

• Question
• atlassian-support
• jira
• jira-cloud
• jira-software

I want to create my service center (help center) with several projects jira service desk , one for each department. Customers are the same, how can I share or integrate customers?  

• Question
• cloud
• jira
• jira-cloud
• jira-service-desk
• jira-service-desk-cloud

I see a few posts about JQuery & JIRA, but can someone point me to a primer/guide on how JQuery can be used/examples, how it's added, etc.? Thanks-

• Question
• developer
• jira
• jql

Hello! I'm trying to locate a few things our team has gotten used to using. 1. Has anyone found a way to make internal / audience-specific comments via the new view? 2. Or to get the icons to be v...

• Question
• jira
• cloud
• jira-cloud
• jira-core
• jira-core-cloud

hi all..  I have links on my Customer Portal in Service Desk.. This is for an internal Jira Issues Service Desk where the company can put in requests for Jira changes.  Where are these li...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I understand that Jira assigns an overall rank and that rank is independent of other information on my issues. I'd like to use this functionality in conjunction with my kanban boards to sort and orga...

• Question
• jira
• jira-server
• server

We currently have an existing Jira Core (8.0) on premise and an existing Jira Cloud instance that we would like to combine into one Jira Software deployment on premise.  Can we import two disti...

• Question
• jira-core
• jira-core-server
• server

When I import my CSV file, it takes all of the headers and places them into one Data Locator. It will have Name,Warranty,Model, etc, etc all in one line. How can I use each header as an individual ...

• Question
• addon-com.riadalabs.jira.plugins.insight
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• +1 more tag...

Hi guys, I am new to Jira, but I have been successful in installing it on a vps. However, to complete the setup, I am to access localhost:port.  Since it's on a vps, I'm having a challenge on a...

• Question
• jira

I can access Time Tracking on the iOS app, but I cannot on the Web app -- all while using the same user account.  Is this expected?

• Question
• ios
• jira-software
• time-tracking
• web

Hi, What would be the simplest way to add group to project? One would imagine simplest way would be to add group from "people" overview, but for some reason this is not the case in Jira. I have the...

• Question
• cloud
• jira
• jira-cloud

Lol. I am amused at how such a large company can take a massive UI rollout and make such a debacle of it even after having over a year to get feedback (see many of the comments here: https://com...

• Question
• cloud
• jira-core
• jira-core-cloud

Hi,   we want to raise a issue in SharePoint and that should create a ticket automatically in Jira(we are using cloud based Jira), Can someone help with possible solution ?   Thanks, K...

• Question
• cloud
• jira
• jira-cloud
• sharepoint

In confluence we can change the color scheme for a space such that the to bar has a different color. There does not appear to be any way to do the same thing by project in JIRA other than changing th...

• Question
• jira
• jira-administration

(Confirmed that I am an administrator, so this should not be happening) When navigating around a newly created JIRA project, cannot find anything that looks like the page shown in Atlassian's docume...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hi All, I've been recently made Head/Admin of JIRA in our IT team to monitor all the changes and triage tickets accordingly. The issue is - Even I became site admin I'm still unable to assign ticke...

• Question
• jira

I am an admin on a Jira Software project and I need to access the corresponding API but I do not know how to get to it. I know the URL formula for the page I am trying to access is https://yourc...

• Question
• api
• jira
• jira-software
• jira-software-server
• server