Jira

I have a project that I unfortunately created an edit function for the resolution field.  This has resulted in a large number of records which are active (per the status) but inactive (struck ou...

• Question
• cloud
• jira
• jira-cloud

I need to submit a support ticket (or check on one) but every time I try I get this: Error! An error occurred during authentication. Please try again. If the error persists, contact the site admini...

• Question
• jira

Any idea why stories won't show on a next-gen scrum board? The strange thing is that I have 2 projects configured the same way. However, one of the projects won't show the issues for the current spri...

• Question
• agile
• next-gen

About half of the tickets in the “Open requests” show a status of “DONE,” however, they still appear in the “Open Request.” Is there any way these tickets can be moved to closed requests?

• Question
• jira
• jira-service-desk

The program level does not allow me view the items I need to view. I can create an overarching plan and include all of my plans, but once I do that, I am not seeing all of the plans. What am I missin...

• Question
• jira
• jira-server
• server

If I need to view more field values as seen in user picker. Please suggest any other custom field.

• Question
• cloud
• jira
• jira-cloud

Is it possible to allow customer to choose the reporter when opening a ticket in jira service desk?    

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

I'm using the jira-rest-java-client-core library and I'm trying to split the issues in witch sprint they are. But I can not do it because I can not know in which sprint is the issue. I can not find t...

• Question
• jira

Hello, I'm trying to figure out how to find Epics that have not been updated in a while, (7d). issuetype = Epic AND status in ("In Progress") AND updated <-7d  However, this only display...

• Question
• jira
• jira-server
• server

I have a few fields that I want updated in a transition workflow screen. I need the update to take place IF certain conditions are met after the transition workflow screen is gone off my screen and b...

• Question
• jira
• jira-server
• scriptrunner
• server

Is it possible to move a Sub Task from one project to another with out having to move the parent Task?

• Question
• jira-core
• move
• sub-task

I am attempting to set up a "Program" in Jira Portfolio in order to gain better visibility into the work that three separate teams are completing. Some of the work these teams complete will be touche...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud
• project

Since yesterday, when I click on a story "box" in JIRA, it doesn't open in the side window on the right... it opens the story in a popup window.  Is it doing that for you?  If so, did we ma...

• Question
• cloud
• jira
• jira-cloud

Hi, Is it possible to invite a user to access/contribute to Jira and Confluence without using up a licence? To put some context around it, I am working with a team from another company and they wan...

• Question
• cloud
• confluence
• confluence-cloud
• jira
• jira-cloud

I need some JQL that will return issues that have linked issues that are linked by the 'is caused by' OR 'Bug Found' Jira links. So far I've only been able to get one of the other ("Bug Found" or "i...

• Question
• jira
• jql
• link

We have started to convert to using JIRA portfolio's Capacity views to track higher-level cross-team capacity for multiple engineering teams. This works great 85% of the time and the other half of th...

• Question
• advanced-roadmaps

I'm trying to make changes to dashboards that I didn't create, and allow my colleagues to make changes to some that I did create. I found the below link which states that the only way to do this is t...

• Question
• dashboard
• jira

currently we are having jira version of 7.2.6, what is best version and stable for enterprise version.

• Question
• jira
• jira-server
• server

  I want to know the users who don't have any tickets assigned. My Lead needs this to know who are free without any work. If the users don't have any tickets under their name, I want the list...

• Question
• jira
• jira-server
• server

I would like to automatise a workflow and have ticket changing status (from one step of the workflow to another) automatically after a certain time (or a certain date)   

• Question
• jira
• server

When we email an issue to our instance, if there is a thread the email format will come through like this: {color:#1F497D}Kara,{color}  {color:#1F497D} {color}  {color:#1F497D}T...

• Question
• email
• html
• issue
• jira
• jira-server
• +1 more tag...

Hello, how I can set a default value on fix version when I go to Create Issue? /s field, on moment of creation of issue?

• Question
• jira

hola tengo un usuario donde su correo es una lista de distribución de Outlook, no consigo que le lleguen las notificaciones que envía JIRA. Desde el cliente de correo si que envío correos a esa dir...

• Question
• jira
• language-es

Has anyone found a user friendly and quick way to move a large number of EPICS from one project to another along with its associated User Stories and the User Story subtasks?

• Question
• jira
• cloud
• epic
• jira-cloud
• move

I have the below fields, a) Bug environment  Value 1 - Production Value 2 - Non - production b) Root Cause a few drop-down values   I wanna use a script that says, if Bug environment...

• Question
• jira
• script
• scriptrunner
• workflow