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Why issues on the "done" column are not marked as resolved in next-gen projects?

Ivan Topolnjak
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April 17, 2019

I'm noticing that even though issues are moved to the "Done" column on my Kanban board, they are not really being marked as resolved: image.png

It seems like the only way to actually resolve an issue on a next-gen project is by going to the search interface, clicking workflow dropdown and selecting "Done" from there as show bellow:

image.png

What can I do to make sure that issues moved to the "Done" column are marked as resolved?

1 answer

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Joe Pitt
Community Champion
April 18, 2019

Moving to 'done' must pass through a transition that either sets the resolution in a post function or presents a screen where the user selects the resolution. 

Ivan Topolnjak
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 18, 2019

Hey @Joe Pitt, thanks for taking a look at this! What you say makes sense and I even found this issue that seems similar to mine and the solution seems to be the same as what you described, but I cannot find a way to edit the workflows on a next-gen project.

If adding that transition is possible for a next-gen projects, could you please point me in the right direction?

Joe Pitt
Community Champion
April 18, 2019

I don't use next gen projects so I don't know the technical process. I'm still 'old school' 

Basically you need to edit the transition going into Done and put a transition screen with the resolution field, or have a post function in the transition that updates the resolution field.  I know there are some bugs with the next gen projects, but don't know what they all are. I suggest you post a new question specifically asking for help with next gen projects where done issues aren't having the resolution field set. 

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