Jira

I have an Automation that will transition a ticket to "Approved" if a comment containing "Approved" is added to the ticket (details below)   When:   Comment Added   IF:   Issu...

• Question
• jira

Hi folks, We use Jira Cloud with tickets categorized by epics, and we use the "Epic Link" field to assign tickets to those epics. The "Epic Link" field searches epics that are resolved as "done", a...

• Question
• cloud
• epic
• jira
• jira-cloud

Our project has many tasks and associated sub-tasks. I expect when i delete the parent issue/task, all his associated child issue/tasks be deleted.

• Question
• jira-software

In a Kanban board setup it looks cluttered when we have a parent issue with sub-tasks under it. Sub-tasks are very slightly indented and you have to go by the tiny blue icons.  Is there a bette...

• Question
• jira
• kanban

Hello,    When using JIRA, our team uses FixVersions and we want to be able to track how much time was spent on a certain FixVersion over a set period of time, whether it be one week, one...

• Question
• cloud
• jira
• jira-cloud

I just finished a clean install of Jira 8.1.0. When I go to Manage Addons, UPM reports an upgrade available. The installed version of UPM is 4.0.1 and it reports the latest version as 3.0.3. What giv...

• Question
• jira
• jira-server
• server

Is there an add-on for next-gen projects that works like Issue Collector?

• Question
• jira-software
• issue-collector
• jira

I am attempting to delete a custom property from a jira issue. I have the issue Id and property key, and I also have Write permissions on the atlassian-connect.json file.   This is the request...

• Question
• cloud
• javascript
• jira
• jira-cloud
• rest
• +1 more tag...

Hello. I have setup JIRA to have multiple verticle columns (To Do, In Process, QA, done, etc..).  I can see how long a particular ticket is in a column, say "in Process" 4 days, but when I move...

• Question
• cloud
• jira-software
• jira-software-cloud

I've got a plan configured in Portfolio that pulls in issues from three boards across two different projects.  Two of the boards are configured for Scrum and the other board is configured for Ka...

• Question
• advanced-roadmaps
• cloud
• jira
• jira-cloud

Hi all, I would like to hide the field "Description" when receiving a specific status. After leaving the status, the "Description" should appear again. I tried to write a Post-Function Script...

• Question
• jira
• jira-server
• server

I have 15 Accounts under one Customer, but for a different view, I only want to report on 4 of the Accounts in the gadget:  Account Hours by Customer.  Can I filter on the 4 Accounts?

• Question
• jira
• jira-administration

We would like to add a png file to a Rich Text Format gadget on our dashboard.  When you click the image button on the RTF gadget, you get a dialog for Insert/Edit Image with a Source field.&nbs...

• Question
• addon-rich-text-gadget
• cloud
• jira
• jira-cloud

Hi, I am getting below error   An error was encountered whilst handling messages from the mail server "CMWorkGroup" using the handler "class com.atlassian.jira.plugins.mail.handlers.CreateOrC...

• Question
• jira-software
• jira-software-server
• server

Hello All, I want to the summation of all sub task in the story as the remaining estimate/Original Estimate as the value in Stories. For Example Story 1 -  Task 1 Original Estimate: 4 Days,...

• Question
• jira

Is it possible to restrict the due date field for selection such that for a specific Request Type, customers cannot accept anything sooner than 5 business days away? We would need a different due dat...

• Question
• jira
• jira-service-desk

I created a dashboard to display a daily status of tickets.  Periodically, the dashboard fails to display because a value in the associated filter changes on it's own, without any user intervent...

• Question
• jira

Scenario in Question I have 2 groups of users that interact with a project. Users-A should be able to see all issues across the project, create issues, etc. Users-B should only be able to see the...

• Question
• jira
• jira-server
• server

I have installed 1st Jira Data Center on 1st server with MS SQL database setup successfully using the evaluation Jira Data center. However, when I tried to install the 2nd Jira cluster server and use...

• Question
• jira-software
• jira-software-server
• server

In case we wish to use Jira Software Docker image and manage it via Kubernetes for one of our client requirements. Does Atlassian provide support in case of any issue? Specifically, when Jira Softwar...

• Question
• jira

I have cloned our production Jira instance which redirects port 8080 requests to https on port 8443 to use that to troubleshoot some performance issues. The new instance does not need/have https. For...

• Question
• jira
• jira-server
• server

Hello everyone, I just need some help to know how i can look into the Attachment Path.

• Question
• cloud
• jira
• jira-cloud

Hello everyone, I just want some help to know how i can run scripts in my Jira cloud instance.

• Question
• cloud
• jira
• jira-cloud

I need to remove the Active Directory login to our hosted Jira server and use the local Jira Internal Directory login instead. Is there a graceful way to accomplish this which will maintain my curren...

• Question
• jira

I'm trying to do a bulk export of all issues within a specific date range.  Interestingly, I don't see any examples of that filter type in the Xporter samples.  Any guidance what that would...

• Question
• xporter
• cloud
• jira
• jira-cloud