Jira

Hi all, Way back when our version of Jira Server was installed, we thought it would be a good idea to rename the issue type "Epic" to "Theme" (don't ask why). 3 years later we now realise this was a...

• Question
• jira-software
• jira-software-server
• server

On my same server is installed a Conflunece, Jira and Fisheye/Crucible and still encounters a OutOfMemory issues even I have a 16 GB RAM and 8 GB left when all these applications is executed. What t...

• Question
• confluence
• fisheye-crucible
• jira

I'm trying to clean up my resolution field options by deleting the "Open" resolution. However when selecting to delete this option I am told there are 145 issues with this resolution code attached. W...

• Question
• cloud
• jira
• jira-cloud
• resolution

Hi, I have upgraded my instance to JIRA Software 8.1.0 and JIRA Service Desk to 4.1.0 last week and it has been running smoothly. This morning I activated the Batching Notification Emails feature a...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hello, I have 2 Licenses of Jira software application, both are self hosted on a server (10 users). and I need to move my database from Jira on server A  and connect it to Jira on server B. I...

• Question
• database
• jira-software
• jira-software-server
• server

Hello,   i'm asking if we can use AD Azure in Jira/confluence without going through Crowd ?   Thanks in adavance.

• Question
• confluence
• jira

Hi,    I'm trying to add the condition - "Assignee = currentUser()" in the workflow. But get this error back "Unable to find field 'null'". This is not the first time I use this conditio...

• Question
• cloud
• condition
• jira
• jira-cloud
• workflow

For example: on add comment API : https://api.atlassian.com/ex/jira/xxx/rest/api/2/issue/xxx/comment the API will succeed https://api.atlassian.com/ex/jira/xxx/rest/api/3/issue/xxx/comment the API...

• Question
• cloud
• jira
• jira-cloud

I get the error message when clicking on any issue Failed Operation, Issue does not exist. This is not impacting the issue, the issue well does exist! I have re-indexed the system many times. Wor...

• Question
• jira-software
• jira-software-server
• server

I'm trying the integration between Jira and Slack. It works fine, but I have one question, is it possible to decide which fields will be displayed on the Slack chat? for example, right now the ...

• Question
• jira
• slack

i have a project with 2 boards ( 2 sprint teams) so the issue cannot be the workflow. one board is collating the 'Done/resolved' work and producing changes in the burndown and the other isnt.  ...

• Question
• jira-software

Hi,      We have JIRA (a 100 user license) and we are testing it by importing records from ClearQuest via a CSV file.  I have done this successfully several times, but recently c...

• Question
• jira-software

Hello Team, I need JIRA 8.1 supported Red Hat Linux OS and PostgreSQL versions. As I need to setup same in the AWS cloud on EC2 instance in Prod and Dev environment for license with usercount approx...

• Question
• jira-software

Recently we have notice that the backlog is now showing all tasks included done ones, this used to just show tasks that had not been done. How do we get this functionality back and just see the tasks...

• Question
• cloud
• jira
• jira-cloud

I'm having a difficult time finding how everyone on my project board can receive email updates if the status of anything changes. I'm the Admin and the only person receiving updates.

• Question
• cloud
• jira
• jira-cloud

I have been using Jira Service Desk (Server Edition) for about 3-4 weeks trial, and just purchased my license on Friday.  Today, I go to log in, and I get an error (same as the subject line: "Th...

• Question
• confluence
• jira
• jira-service-desk

Hi, I have 50+ test cases linked to a user story; later i found those test cases not related to that user story. Could you please advise, how to un-link those test cases at once instead of removing...

• Question
• jira

I need to have my customer to agreen to certain legal terms (use of personal info, etc) every time they authorize in our Jira instance. Something like that is done on Atlassian accout login page, se...

• Question
• jira
• jira-service-desk

we do product development with change management process and patch management process. Both the cases we do require to manage sub-tasks tracking for a change development/fixe then only we can mark th...

• Question
• jira-software

as the title says, can anyone help me set up automatic time tracking in Jira? As in any issues under "in progress" in the scrum board will automatically be time tracked. Thanks

• Question
• cloud
• jira
• jira-cloud

what is the pre-requisite for setting up Jira, cost and effort estimation to implement Jira in the project.

• Question
• cloud
• jira
• jira-cloud

...equired.   And true, if not all of these fields are included, the searchJql fails when parsing the search result: JiraRestClient jiraRestClient = ... String jql = ... Set<String> n...

• Question
• jira
• jira-development
• jrjc

...s not correct for ex: https://xx.atlassian.net/rest/api/1.0/users/picker?fieldName=customfield_10046&showAvatar=true&query=. Any advice on that matter. Best Regards.

• Question
• cloud
• jira
• jira-cloud

Hello, Is it possible to mention jira_users directly in the the portal view/channel of Jira Service Desk?  Thanks!

• Question
• jira
• jira-server
• server

I would like to see the summary of one or more of an issue as if it were an item in a multiple-choice list. If I use issue picker I see both the issue key and the issue status. Is there a way to only...

• Question
• jira
• jira-server
• server