Jira

Hello All, I like to find the age of issue that has been open for long time (max age). Could you please share if you have a report or have ideas?   Thanks Jaykay

• Question
• jira

Hello, The error message reported in the Jira logs about the connection pool acquired by a thread is not reporting right numbers, 2019-05-12 13:34:33,311 Caesium-1-1 WARN ServiceRunner [c.a.jira.of...

• Question
• connection
• database
• jira
• jira-service-desk
• monitor

i'd like to make sure developers always add a fix version whenever they deploy a new fix (defect or story) once they transition the story from "pending deployment" TO "ready for QA" so that testers w...

• Question
• jira
• server

Dears, is there any way to make a notification like: the user will receive the notification only when any one assignee a ticket for him. another thing in my notification schemes there is some proj...

• Question
• cloud
• jira
• jira-cloud

Hi, how could I get the backlog between to different status which are in between the normal lifecycle.  First state is [TO DO] I want to count issues in this status since the first transition t...

• Question
• eazybi
• jira

Hi Jira team, I am trying to get all the Xray tests for a Project using Graphql query. This project has more than 100 tests. When I try to get the tests I am getting the below error. Please advice o...

• Question
• cloud
• jira
• jira-cloud
• xray

hi all, I am using Jira version 7.2.13. in order to using Watcher benefits, I installed jira-watcher-field-2.6.13.jar file, then in the custom filed, "watchers" fields has been defined and created ,...

• Question
• jira
• watcher

Hi, I am entering the description of a jira, say J-1, where I need to mention another jira, say J-2 and J-3, along with their assignee and status. I want these statuses and assignees to update autom...

• Question
• jira
• jira-server
• server

Technical details Log's referral number: 473b13a8-7ea7-4807-95c9-19fd45f98568 Cause Referer URL: http://45.35.169.130:8080/secure/ManageRapidViews.jspa java.lang.RuntimeException: javax.servlet.S...

• Question
• jira

Hi,    We would like to auto e-mail to all Service Desk licensed users (i.e. agents) when a customer submits a request (i.e. ticket)   Currently, when the customer submits a reques...

• Question
• jira
• jira-administration

To whom it may concern : Here is SmartBooking team, Our team leader always get notified for replied tickets ,but he does not get notified for new tickets being raised. So,How the team leader ...

• Question
• jira-software

Hi, In my Jira-plugin I'm trying to load a resource. When the plugin is installed it doesn't work, but after a restart of Jira everthing works fine. I have tried the following methods with various g...

• Question
• app
• jira-server
• jira-software

When creating a web hook from a Microsoft Flow integration, the callback URL includes query parameters with encoded characters, for example:   https://prod-35.westus.logic.azure.com/workflows/...

• Question
• cloud
• jira
• jira-cloud

Seems like a great feature.

• Question
• cloud
• jira
• jira-cloud

Hi All, After a restart, our Jira system can not run the Log Analyzer, we get a red bordered box at the top that says: We couldn't create your support zip. Scan failed The log contains an err...

• Question
• jira
• log

In my company we're using Jira Software 7.13.0 (server) and I just installed Portfolio (30 days trial license). I'm running into the following problem; I create a shared team and add some u...

• Question
• advanced-roadmaps

Hi, we buyed a new license key for Jira Service Desk. I successfully copy&pasted it from my.atlassian.com into my Jira Server instance. But for some reasons, I need to (temporary) restore the o...

• Question
• jira
• jira-server
• jira-service-desk
• jira-service-desk-server
• server

Hello all!  Please bear with me as I'm very new to JIRA.  While in school to become a programmer, my mentor suggested I apply what I'm learning in a project this summer.  He also sugge...

• Question
• jira
• jira-administration
• trial

Is JIRA Cloud app capable of notifying or sending a message in my Slack channel if the tickets are not responded or not been managed for a certain period of time? 

• Question
• jira-core

I have a general board with an active and upcoming sprint. It shows all issues. I have another boards located in different projects which filter to only show those projects issues. I have an active...

• Question
• cloud
• jira
• jira-cloud

Hello!   How can we activate spam filter in JIRA? Please write the detailed instruction.    

• Question
• jira

We had the next-gen project jira board working until early this week and for some reason are unable to see anything on Jira Board for next-gen projects? Was something new introduced or is there a new...

• Question
• agile
• board
• next-gen

Hi, I need  to print issue cards with asignee chain visible. As for now, from all the activites, only comments are printable. Do I need extra plug in?   Thanks for help. Marta 

• Question
• jira-software

Though this command perfectly fine when running through command prompt but when running through script runner console it is not working for me. Command below curl -H "Content-Type: application/json"...

• Question
• addon-com.onresolve.jira.groovy.groovyrunner
• jira
• jira-server
• scriptrunner
• server

Hello everyone! I am trying to upgrade our JIRA instance from version 7.4 to 8.1. When I try to run the installation wizard and choose Upgrade an existing JIRA installation it shows that i have ...

• Question
• jira
• jira-server
• server