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Jira Core 8.1.0 This license is not for the selected product.

Jonathan Valentin May 14, 2019

This license is not for the selected product. Please make sure that the license is for the selected product and contact Support if the issue continues.

 

Jira Software (Server) 10 Users: Starter  08 Aug 2020

 

My Maintenance expire 7/Aug/19

 

Not sure where to look to fix. Have restarted a few times.

1 answer

0 votes
Alexey Matveev
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May 14, 2019

Hello,

Is it a new server or you updated your license? it happens if you had a data center license on your server and then you updated to a server license.

Jonathan Valentin May 14, 2019

Updated install. I believe from 7.6.1

Alexey Matveev
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May 14, 2019

Do you mean that you just updated from 7.6.1 and provided the same license as it was on 7.6.1?

Jonathan Valentin May 14, 2019

Yeah, but use thed new license that I just renewed from the renewal email that expires in 2020

Jonathan Valentin May 14, 2019

Fixed issue. I was clicking the jira core license under paste license.

 

Instead of Jira Software the pencil icon to edit the existing license.

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