Hello Admin I just registered one Account, and received the email to verify...but after I login, it showed me that: nawang@cn.ibm.com doesn't have access to Jira on dmspoc.atlassian.net. &nb...
Like the title says, I upgraded to Jira Software 8.3 and the batch files used to start and stop the service don't work and after investigating, the service "JIRASoftware310719202819" doesn't exist. T...
Hi there. We currently have Confluence Server and are looking at getting Jira Cloud. Can the two be integrated without any problems? Thanks!
Comments will be by default visible to the current user only. but I would like to customize this, so that comments will be visible to all the users. Comments window by default should have th...
I am in a Scrum agile project and have added columns to the board. Each of the new columns needs to be associated with a status in order to show up on the board. However, I only have the option to 'A...
Please help me to figure out how I can configure a JMWE workflow condition to do the following. Check that all issues of a specific issuetype which are linked with a specific link type, have a speci...
In system settings, inside the "issues" tab there is a category called "statuses". Statuses lists the status names along with all the workflows that are associated with that status. My questio...
Say that I've got three issues titled [JNESS] Find out how to use square brackets in JIRA [JNESS] Implement filter for square brackets with JNESS in them JNESS - This is a different issue W...
Hello, We're running Jira onprem and wanted to know if it's possible to create a custom field to display the "last comment date" value? I saw some answers using scriptrunner but before...
Hello, I have a script the adds a comment to a list of issues. I am also trying to use @mention in that comment through the script. However, it won't actually initiate the mention when I run th...
I am trying to make a condition in project automation that transitions the issue to "Done" if it is placed in a column and meets certain criteria. But I keep getting a failed error saying that the en...
I use one Jira project ("Project1") to track our sprints and sprint tasks. However, we have tickets on another board ("Project2") that we plan to work during the same sprint. I want to see t...
I am using a next-gen project, and the Sprint Health Gadget is displaying the wrong number of story points in the progress bar. Sprint Health Gadget progress bar shows: To Do - 0 In Progress - 3 ...
Hi all, When creating a channel for a particular Jira issue in Jira through: Dedicated channel: + Add a new-one And then selecting + Create new Channel It defaults to issue-<pro...
I need help with getting the support zip file created. When I create a support zip file under administration -> sytem support -> troubleshooting and support tools -> create support zip tab,...
I just submitted the following to JIRA support but I am wondering if the boards will reply first: Our system was currently using Default Field Configuration for all issues in all projects. I create...
Hi everyone. I need to show on the user dashboard using the "Filter Results" gadget release date for each issue. This is not the date of the resolution. Do you have any idea how it can be don...
Hi, I have a major issue in burning the efforts in JIRA tasks. Please find the screenshot attached to Time tracking as it is disabled for me. As per the JIRA Support document, I should be able to up...
Hi community, I'm currently studying for ACP-300 exam and i would like to figure out how the 'median' on the Control Chart is calculated. Could someone further explain me what is the purpose of...
Hello everyone, I am a JIRA Admin here at our company and I would like to know if it's possible to populate fields dynamically(as in real time in the Create Issue screen) from a database or even by u...
Can I create a default description type based on the issue type? For instance, if someone adds a Story issue I would want the description to include the typical "As a <type of user> I want to &...
Hi folks, I'm running a pretty old Jira 7.13 and want to upgrade to the latest. As the License expired last month I extended my license but the Jira-Instance is rejecting the new license with error:...
We have some more hirarchy above epic's The 2 Issue Type's (Project & Phase) are not displayed correct in the new portfolio view ?
Hi, we are trying to create an integration with jira and were wondering if you could add system users to jira cloud. We used to use jira server and created some system users in that. we were wonderin...
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